• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

how to fix backup manager, errror: Unable get daemon current status

amit290

Basic Pleskian
I couldnt find an answer to why I kept getting the error message below when I went into the Backup manager within a client or domain area.

Unable get daemon current status: Unable to create UNIX socket /usr/local/psa/tmp/agent-runner.38023: Connection refused
(agent runner number might be different on yours)
I had a dig around my system and found that clearing out the "BackupsRunning" table within the "PSA" database fixed the problem. I can now access the backup manager for that site. I dont know if this is the best fix, but it worked for me.


Hope it helps someone else,
 
Any problems with your PSA yet after making the adjustment? I'm having the same problem after terminating a backup process..
 
Nope , not had any problems. Backing up fine now. Remember to login as Admin into MySQL so you can see the "PSA" database :)
 
This fixed the problem but it then failed at the next stage. here is the displayed error log:

Error in BackupState.doActivityRunner()
Traceback (most recent call last):
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 98, in doActivityRunner
newState = self.doActivity()
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 391, in doActivity
errtxt = runAgent(self, self.session)
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 258, in runAgent
cmd.spawn()
File "/usr/local/psa/admin/lib/python/subproc.py", line 238, in spawn
proc.run()
File "/usr/local/psa/admin/lib/python/subproc.py", line 193, in run
BaseSubprocess.run(self)
File "/usr/local/psa/admin/lib/python/subproc.py", line 177, in run
self.wait()
File "/usr/local/psa/admin/lib/python/subproc.py", line 197, in wait
BaseSubprocess.wait(self)
File "/usr/local/psa/admin/lib/python/subproc.py", line 187, in wait
raise NonzeroExitException(self, os.WEXITSTATUS(status))
NonzeroExitException: was finished with exit code 1


Any ideas?
 
Same error, problem fixed

Your solution worked for me also. Backups working fine after removing all records from "BackupsRunning" table. Thanks. One less headache!
 
Did anyone find a fix for this error? I am getting the same error
 
I have the same problem with "Unable get daemon current status: Unable to create UNIX socket /usr/local/psa/tmp/agent-runner.38023: Connection refused"

Unfortunately my knowledge in administering mysql from prompt is limited. Could someone explain how to clear the "BackupsRunning" table?

/Thomas
 
Back
Top