How to use the Backup?

[nude2life]

when I click the backup, the system log give the error below:

Task '/usr/local/sitebuilder/utils/sbbackup all --recursive --output=/usr/local/sitebuilder/backups/backup_all_20080424_2143.xml' failed with code '255'. Output: )

anyone knwo how to use the backup?

Eric

 

[Dmitry Frantsev]

Did you try to run this command directly on the server? If not, try it. Also, I can suggest you to check Logs section in Plesk Sitebuilder admin CP. There you should find some messages related to backup procedure.

 

[nude2life]

here I use the shell access:
[root@NS01 log]# /usr/local/sitebuilder/utils/sbbackup all --recursive --output=/usr/local/sitebuilder/backups/backup_all_20080424_2143.xml
Warning: Option 'recursive' is incompatible with 'all' command
Processing "user"...
...admin
PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 43 bytes) in /usr/local/sitebuilder/include/Zend/Zend/Db/Table/Row.php on line 81


my php.ini already increased to 512M!!!!

anyone know how to solve this?

Eric

 

[Dmitry Frantsev]

Which php.ini file do you mean? Appropriate file in this case is /usr/local/sitebuilder/etc/php.ini. Please check it up. Try to increase memory_limit there. By the way, how many sites do you have? Also, let me know the size of all sites on the server:

# du -sh /usr/local/sitebuilder/htdocs/sites/ ?

Also, you do not need to use --recursive option as uit is incompatible with 'all' command.

 

[nude2life]

I increased the usr/local/sitebuilder/etc/php.ini memory_limit from 64M to 128M still the same error prompt. below is capture from my shell:

[root@NS ~]# du -sh /usr/local/sitebuilder/htdocs/sites/
36M /usr/local/sitebuilder/htdocs/sites/
[root@NS ~]# /usr/local/sitebuilder/utils/sbbackup all --output=/usr/local/sitebuilder/backups/backup_all_20080424_2143.xml
Processing "user"...
...admin
PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 57 bytes) in /usr/local/sitebuilder/include/Zend/Zend/Db/Adapter/Pdo/Abstract.php on line 127


I only got about 10 ppl using this sitebuilder.

please help..

 

[nude2life]

only me facing this problem? anyone can help?

 

[Dmitry Frantsev]

Try to increase memory_limit value up to 128 (or better 256) in /opt/php52/etc/php.ini file. Before that make sure that this file is the one which is used for Sitebuilder PHP configuration:

# sb_config --help|grep php
--phpcli_path PHP CLI executable [/opt/php52/bin/php5]
--phpcgi_path PHP CGI executable [/opt/php52/cgi-bin/php5]

# /opt/php52/bin/php5 -i|grep php.ini
Configuration File (php.ini) Path => /opt/php52/etc/php.ini

Let me know if it helped or not.

 

[nude2life]

Great it work!!! but how to know where is the backup and how can be restore it?

thanks man...

 

[Dmitry Frantsev]

By default backups are stored into /usr/local/sitebuilder/backups/ folder. So you should look there. If backup is done manually with help of /usr/local/sitebuilder/utils/sbbackup utility, location can be specified there.
As for restoration process you should check /usr/local/sitebuilder/utils/sbrestore utility. Use '--help' option to get information about how backup can be restored.
All available information about backup/restore processes in Sitebuilder can be found in online documentation also:

http://download1.parallels.com/SiteBuilder/4.2.0/doc/admin/en_US/html/index.htm

 

[nude2life]

ok.. thanks.. will check out that.. great support and forum!!!