• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

HTTP 500 Error after update plesk 10

A

AndreB

Guest
Hello i have a problem with my plesk 10 panel.

I use Ubuntu 8.04 LTS on a dedicated server.

Everytime when i want to go on to the panel with https://www.cs-abecker.de:8443 my browser shows the message HTTP 500 Error.

I tried to start the hole server.

after it i stopped the apache an start it again.

and lust but not least i stop and startet sw-cp-server.

Here my error log file (i hope somebody could help me please, i know my english is terrible sorry i hope you understand me( my german is much better)):

Datei: error_log Spalte 0 12363 Bytes 100%

[Mon Jan 17 22:35:31 2011] [apc-warning] apc failed to locate auth.php3 - bailing
2011-01-17 22:35:31: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
PHP Fatal error: Unknown: Failed opening required 'auth.php3' (include_path='/opt/psa/admin/plib:/opt/psa/admin/javascripts:/opt/psa/admin/plib/locales:/opt/psa/admin/auto_prep
end:/opt/psa/admin/htdocs/domains/databases/phpMyAdmin:/opt/psa/admin/htdocs/domains/databases/phpPgAdmin:/opt/psa/admin/smb:/opt/psa/admin/smb/application/library:/opt/psa/admi
n/plib/pear') in Unknown on line 0

[Mon Jan 17 22:35:39 2011] [apc-warning] apc failed to locate auth.php3 - bailing
2011-01-17 22:35:39: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
PHP Fatal error: Unknown: Failed opening required 'auth.php3' (include_path='/opt/psa/admin/plib:/opt/psa/admin/javascripts:/opt/psa/admin/plib/locales:/opt/psa/admin/auto_prep
end:/opt/psa/admin/htdocs/domains/databases/phpMyAdmin:/opt/psa/admin/htdocs/domains/databases/phpPgAdmin:/opt/psa/admin/smb:/opt/psa/admin/smb/application/library:/opt/psa/admi
n/plib/pear') in Unknown on line 0

[Mon Jan 17 22:35:54 2011] [apc-warning] apc failed to locate auth.php3 - bailing
2011-01-17 22:35:54: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
PHP Fatal error: Unknown: Failed opening required 'auth.php3' (include_path='/opt/psa/admin/plib:/opt/psa/admin/javascripts:/opt/psa/admin/plib/locales:/opt/psa/admin/auto_prep
end:/opt/psa/admin/htdocs/domains/databases/phpMyAdmin:/opt/psa/admin/htdocs/domains/databases/phpPgAdmin:/opt/psa/admin/smb:/opt/psa/admin/smb/application/library:/opt/psa/admi
n/plib/pear') in Unknown on line 0

2011-01-17 22:36:13: (log.c.135) server stopped
2011-01-17 22:36:27: (log.c.75) server started
2011-01-17 22:36:29: (server.c.1266) [note] graceful shutdown started
2011-01-17 22:36:30: (log.c.135) server stopped
2011-01-17 22:36:30: (log.c.75) server started
2011-01-17 22:48:56: (log.c.135) server stopped
2011-01-17 22:48:56: (log.c.75) server started
[Mon Jan 17 22:50:24 2011] [apc-warning] apc failed to locate auth.php3 - bailing
2011-01-17 22:50:24: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
PHP Fatal error: Unknown: Failed opening required 'auth.php3' (include_path='/opt/psa/admin/plib:/opt/psa/admin/javascripts:/opt/psa/admin/plib/locales:/opt/psa/admin/auto_prep
end:/opt/psa/admin/htdocs/domains/databases/phpMyAdmin:/opt/psa/admin/htdocs/domains/databases/phpPgAdmin:/opt/psa/admin/smb:/opt/psa/admin/smb/application/library:/opt/psa/admi
n/plib/pear') in Unknown on line 0

[Mon Jan 17 22:55:02 2011] [apc-warning] apc failed to locate auth.php3 - bailing
2011-01-17 22:55:02: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
PHP Fatal error: Unknown: Failed opening required 'auth.php3' (include_path='/opt/psa/admin/plib:/opt/psa/admin/javascripts:/opt/psa/admin/plib/locales:/opt/psa/admin/auto_prep
end:/opt/psa/admin/htdocs/domains/databases/phpMyAdmin:/opt/psa/admin/htdocs/domains/databases/phpPgAdmin:/opt/psa/admin/smb:/opt/psa/admin/smb/application/library:/opt/psa/admi
n/plib/pear') in Unknown on line 0

2011-01-17 22:55:41: (log.c.135) server stopped
2011-01-17 22:55:47: (log.c.75) server started
[Mon Jan 17 22:55:55 2011] [apc-warning] apc failed to locate auth.php3 - bailing
2011-01-17 22:55:55: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
PHP Fatal error: Unknown: Failed opening required 'auth.php3' (include_path='/opt/psa/admin/plib:/opt/psa/admin/javascripts:/opt/psa/admin/plib/locales:/opt/psa/admin/auto_prep
end:/opt/psa/admin/htdocs/domains/databases/phpMyAdmin:/opt/psa/admin/htdocs/domains/databases/phpPgAdmin:/opt/psa/admin/smb:/opt/psa/admin/smb/application/library:/opt/psa/admi
n/plib/pear') in Unknown on line 0

thank you for your help
 
Last edited by a moderator:
Thank you

I have a little problem i haven't got any other Plesk installation with Plesk 10, also i haven't an other httpsd.conf file.

Also i couldn't fix this problem by my self could you send me this file as a e-mail attachment?

Thank you
 
apc failed to locate auth.php3

I'm having the same problem httpsd.conf the file does not exist in my server.

2011-02-15 10:25:11: (connections.c.299) SSL: 1 error:1407609C:SSL routines:SSL2
[Tue Feb 15 10:25:11 2011] [apc-warning] apc failed to locate auth.php3 - bailin
2011-02-15 10:25:11: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Warning: Unknown:
PHP Fatal error: Unknown: Failed opening required 'auth.php3' (include_path='/oauto_prepend:/opt/psa/admin/htdocs/domains/databases/phpMyAdmin:/opt/psa/admin/hrary:/opt/psa/admin/plib/pear:/opt/psa/admin/compat') in Unknown on line 0

plesk:/usr/local/psa/admin/conf# ls -la /usr/local/psa/admin/conf/{php.ini,httpsd.conf}
ls: impossível acessar /usr/local/psa/admin/conf/httpsd.conf: Arquivo ou diretório não encontrado
-rw-r--r-- 1 root root 965 Jan 20 10:49 /usr/local/psa/admin/conf/php.ini

AndreB, managed to solve your problem?

Thanks
 
Dear Forum,

I have a similiar problem, while getting sporadic HTTP 500, but the Panel will work after I restart whole PLESK Package:

user@machine:~# ls -la /usr/local/psa/admin/conf/{php.ini,httpsd.conf}
ls: cannot access /usr/local/psa/admin/conf/httpsd.conf: No such file or directory
-rw-r--r-- 1 root root 1027 Nov 2 2011 /usr/local/psa/admin/conf/php.ini
 
Hi everyone,

i'm using parallels plesk and i wanna creat a database server bau i have that error:
Erreur: Echec du test de connexion au serveur de bases de données : le compte indiqué ne dispose pas des droits d'administrateur.

Access denied for user 'admin'@'sd-42414.dedibox.fr' (using password: YES)

would you help me plz
 
Back
Top