Hung Updating?

[chrisl@]

Hello,

I am trying to do an update to v8.0.0. The first time I tried my browser hung before it gave me the confirmation page where it prompts you for email address.

Now I go back in and try it again and it says a process is already running. Doing a ps on the system does not show any running processes for rpm up any update type processes.

Is there a lock file of something that was created during my attempt the first time that needs to be cleared? Is there any way to kill an update process and start fresh? The box was rebooted also with same result.

-chrisl

 

[JLChafardet]

my most sincere recomendation.

NEVER but NEVER use the web updater to upgrade to a major version upgrade.

do it from the shell, by hand.

 

[chrisl@]

Originally posted by JLChafardet
my most sincere recomendation.

NEVER but NEVER use the web updater to upgrade to a major version upgrade.

do it from the shell, by hand.

Already done the v8 update. This is for the fixes released a few days ago. Have any hint on how to identify the hang and get out of it?

 

[chrisl@]

NEVER but NEVER use the web updater to upgrade to a major version upgrade.
do it from the shell, by hand.

Does anyone have instruction on how to update via shell? Or can they point me to the location on the support site?

 

[troymc]

I too have this same problem on my test box. Updating from shell works, but the web updater hangs. Just run /usr/local/psa/admin/sbin/autoinstaller from the shell and you can choose which updates you want to install.

 

[troymc]

Do you happen to be on fc2?

 

[chrisl@]

Originally posted by troymc
Do you happen to be on fc2?

I am on FC3. Found the auto updater shell script and was able to get it to work after rebuilding my rpm database. It appears the web version either timed or or something and left the rpmdb in a bad state so other installs were not working.

 

[troymc]

So you can update through the Plesk admin? No matter what I do, I can't get it to update. I have rebuilt the db among other things. I have to go in through the shell to update.

 

[JLChafardet]

Originally posted by chrisl
Does anyone have instruction on how to update via shell? Or can they point me to the location on the support site?

fast.

go to the autoupdater on the plesk admin

upgrade fully 7.5.4

then go to the shell

download the tar.gz

untar it. tar -xzf filenamehere

go to thirdparty-rpm-RedHat-el3-i386

update what it is possible to update there

try rpm -Uhv *

then probably most of there will be outdated or already installed.

so my recomendation is

rpm -Uhv plesk* php* perl*

if any of the perl modules is already installed remove the * and put the one that didnt gave error.

then cd ..
cd dist-rpm-RedHat-el3-i386
here
rpm -Uhv base/* opt/api/* opt/backup* opt/docs/* opt/horde/* opt/mail/* opt/migration/* opt/mailman/* opt/perl/* opt/updater/* opt/vault/*

that should start the process of upgrading.

keep in mind, Im not responsible for anything that may happen to your server.

remember ALWAYS perform a full system backup before performing upgrades.

that what i just told you is what i did and worked on my box and the other servers i manage.

when thats done. remember to remove the ioncube stuff from the php.ini file, it has some problems (at least i had)

regards,