Issue i can´t create email account in specific domain.

[solucionesuno]

in the same server, i can´t add email account in specific domain.

when i add the email account. plesk panel never finish....

i try to add it over ssh. In a domain that works fine i get:

[root@host04 ~]# plesk bin mail --create testssh@xxxxxx.com -passwd mypass
[2021-07-15 23:22:30.235] DEBUG [util_exec] [60f0a716395bd] Starting: filwrpr 91
[2021-07-15 23:22:30.245] DEBUG [util_exec] [60f0a716395bd] Finished in 0.00962s, Error code: TRUE
[2021-07-15 23:22:30.850] DEBUG [util_exec] [31f3f71f670e3eba44ed046aed7dd504-0] Starting: mailmng-core --add-mailname --domain-name=solucionesuno.com --mailname=testssh
[2021-07-15 23:22:31.174] DEBUG [util_exec] [31f3f71f670e3eba44ed046aed7dd504-0] Finished in 0.32346s, Error code: 0


but in the domain that is not working
the command hangs in
[root@host04 ~]# plesk bin mail --create testssh@zzzzzzz.com -passwd mypass
[2021-07-15 23:23:15.282] DEBUG [util_exec] [60f0a74344a70] Starting: filwrpr 66
[2021-07-15 23:23:15.294] DEBUG [util_exec] [60f0a74344a70] Finished in 0.01197s, Error code: TRUE

any idea?

plesk obsidian, centos 7.

 

[IgorG]

Do you have any related details from Plesk logs:

Error log: /var/log/sw-cp-server/error_log and /var/log/sw-cp-server/sw-engine.log
Panel log: /var/log/plesk/panel.log

?

 

[solucionesuno]

Nothing there. i try create the mail account from panel, and nothing appear in this logs.

i try also enable debug to 7 and nothing. is really strange.