i cant access plesk from other netwok ?? What should i do ??

[fahmim]

Hello,

First of all, i already installed Plesk 9.2 for windows in windows 2003 iis 6.0. Everything's was good , but it's just i cant access plesk panel from other network (intranet/internet) and from localhost, everthing work just fine.

Is there any restriction access that i need to configure ?? What should i do ?

by the way, im just doing for my university assignment "How to setup a web hosting" only, not for commercial purpose..

Thanks,
Fahmi

 

[Nataliya Zagr]

Hello,

Are you getting the following message when attempt to access Parallels Plesk Panel (PP):

"Access for administrator from address xx.xx.xx.xx is restricted in accordance with IP Access restriction policy currently applied."

It means that PP IP access policy was configured in such a way that Plesk cannot be accessed from the current IP. To enable Plesk control panel access one needs to login to Plesk Control Panel locally and change IP access policy. It can be done the following way:

Plesk > Server > Personal information section > Access > Remove necessary IP address/subnet/network

If localhost is also blocked and it is impossible to login to Plesk even locally, the Plesk database records regarding access policy need to be corrected. To retrieve the current policy and restricted/allowed IPs the following commands can be used:

"%plesk_bin%\dbclient" --direct-sql --sql="select * from cp_access"
"%plesk_bin%\dbclient" --direct-sql --sql="select * from misc where param='access_policy'";

To clear the access policy settings remove all the records from the "cp_access" table and set policy to "allow":

"%plesk_bin%\dbclient" --direct-sql --sql="delete * from cp_access";
"%plesk_bin%\dbclient" --direct-sql --sql="update misc set val='allow' where param='access_policy'";

After that, access to PP should be available.

Please, see the following article for more information:

http://kb.odin.com/en/1024

Thank you

 

[Satoriya]

Please, make sure port 8443 is not filtered by server firewall or by the router on ISP.
Check from the outside:
> telnet Plesk server_ip 8443