• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Question I lost access to the hostname, how to solve?

raphael_suporte

Basic Pleskian
Mue hostname was named srv1.arcanjo-digital.com. Until yesterday I was still accessing. But hj when accessing the url gives DNS error. DNS_PROBE_FINISHED_NXDOMAIN

The System is a CentOS 8 with 4Gb and 100GB of SDD NVme
 
It looks like the hostname has no ip-address anymore:

$ nslookup srv1.arcanjo-digital.com
Server: 1.0.0.1
Address: 1.0.0.1#53

** server can't find srv1.arcanjo-digital.com: NXDOMAIN

You should contact arcanjo-digital.com to get this fixed.
 
I checked everything, and my IP is already sitting correctly in case you commented on nslookup and the search does not return this IP but in this case this 54.39.192.165.
 
Only the TXT that is with the hostname in it complete in it, which in this case should be just the domain. > "v=spf1 +a +mx +a:srv1.arcanjo-digital.com -all"
 
arcanjo-digital.com uses the nameservers ns1.arcanjo-digital.com and ns2.arcanjo-digital.com. neither the domain, nor the nameservers can be reached. The domain itself cannot be resolved, because it needs the nameservers to be operational. These however cannot be resolved, because they have no record elsewhere. It's a deadlock situation. I suggest to swith the domain to different nameservers and enter ther outes into the different nameservers so that the name can be resolved again.
 
arcanjo-digital.com uses the nameservers ns1.arcanjo-digital.com and ns2.arcanjo-digital.com. neither the domain, nor the nameservers can be reached. The domain itself cannot be resolved, because it needs the nameservers to be operational. These however cannot be resolved, because they have no record elsewhere. It's a deadlock situation. I suggest to swith the domain to different nameservers and enter ther outes into the different nameservers so that the name can be resolved again.
you didn't find it because I'm reinstalling, just for that.
 
Back
Top