• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Icons post getting server error

Please check this guide first. It refers to 404 error, but in a combination with .htaccess rules and Wordpress, this could show up as a 403 in your Wordpress installation. The basic issue is that "icons" is a reserved directory name in Apache default installations. So if you want to use an individual /icons path in your website, you first need to remove that default setup from Apache.

 
Thanks for quick reply.
One more problem: Unable to upgrade with latest. Pls help

Got error after few moments

This site can’t be reached​

websitename.com took too long to respond.
 
- Is the web server online
# service httpd status
or
# service apache2 status

# service nginx status

- Is the IP address unblocked or may it be blocked by Fail2Ban (GUI > Tools & Settings > Security > IP Address Banning)
 
Yes, web server is online. and no IP blocked

How to find status for these?
# service httpd status
or
# service apache2 status

# service nginx status)
 
- Does the name of your website resolve to the correct IP address?
- Can you ping the domain name from your local computer?
- Is traceroute completing the connection to your server?
- Are the web server configuration files present in /var/www/vhosts/system/<domain name>/conf ?
- Do you see anything interesting in /var/www/vhosts/<domain name>/logs files that can be related to the issue?
 
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