Issue IDN Domain Mail Password Wrong

[flth]

After updating to Plesk Obsidian the mail password on a IDN domain is always reported as wrong. Can't login, can't get emails on this domain.
Google and Plesk Knowledgebase didn't help.
Any suggestions?

 

[IgorG]

Could you please be more specific? Any details from maillog at least?

 

[flth]

Hello IgorG,

that's the weird thing, there is nothing than "permission denied" same on client as server. And it only affects the one IDN domain which work perfectly before in Plesk 17.

maillog says (I replace parts of the domain with xxx)

server authpsa[3023]: No such user 'info@rechtsanwälte-xxx.de' in mail authorization database
server courier-pop3d_ LOGIN FAILED, user=info@rechtsanw..lte-xxx.de, ip=[ffff:82.83.xxx.xxx]

What I notice that there are .. instead ä. But tried the xn-domain as well without success.

 

[IgorG]

Have you tried to fix it with

# plesk repair mail

?

 

[flth]

I did, it showes 0 errors and 0 warnings

 

[IgorG]

Please submit

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[flth]

Oops! We ran into some problems.





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Looks like I miss some rights for it

 

[IgorG]

Looks like I miss some rights for it

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