• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Ignore local domain's when emailing

R

RhysG

Guest
Hello all,

I have a situation where I am forced to host some of my domain's eMail accounts on a different server to where thier website and DNS is hosted.

The problem is that when domains which have thier eMail and domain on my plesk server try to email domains with eMail accounts on the external server they get the message that the user does not exsist. I have figured out that when the user send an email the server they are on is serched for a the domain and if foudn the eMail is sent to the domain on the local server.

How do I prevent this from happening?

Regards
Rhys
 
There are a couple of options that I use as a workaround.

1) Log on to the console for the server and disable the e-mail domain, or the e-mail service for the domain. The mail server then won't try to short-circuit deliver.
2) I also go into IIS config and setup the MS SMTP server but set it to port 26, allowing this service to relay only for localhost. I then instruct programmers to use the mailserver 'localhost', and specify the SMTP port at port 26, it then uses DNS MX records for delivery rather than the Plesk installed mail server.

Regards

Craig
 
Thank you, we figured that part out just after I posted this entry.

Regards
 
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