• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

IMAP and Webmail Problem

R

RafaelA

Guest
Hi Guys,

I've just upgraded to Plesk 10 and now Horde or AtMail are not working.

It seems to be an IMAP problem, since it can't log on the account.

tail -f /var/log/psa-horde/psa-horde.log
Nov 18 08:37:14 HORDE [error] [imp] FAILED LOGIN for USER@DOMAIN.TLD [201.47.208.196] to {localhost:143 [imap/notls]} [pid 9062 on line 139 of "/usr/share/psa-horde/imp/lib/Auth/imp.php"]

IMAP is running, as you can see:
service courier-imap start
Starting Courier-IMAP server:
Starting imapd [ OK ]
Starting imap-ssl [ OK ]
Starting pop3 [ OK ]
Starting pop3-ssl [ OK ]

netstat -nap | grep :143
tcp 0 0 0.0.0.0:143 0.0.0.0:* LISTEN 13329/couriertcpd
tcp 0 0 ::ffff:187.1.143.13:80 ::ffff:187.91.60.166:1436 TIME_WAIT -


Anybody there has any idea?

Thanks in advance.
Rafael
 
Hi Guys,

I've just upgraded to Plesk 10 and now Horde or AtMail are not working.

It seems to be an IMAP problem, since it can't log on the account.

tail -f /var/log/psa-horde/psa-horde.log
Nov 18 08:37:14 HORDE [error] [imp] FAILED LOGIN for USER@DOMAIN.TLD [201.47.208.196] to {localhost:143 [imap/notls]} [pid 9062 on line 139 of "/usr/share/psa-horde/imp/lib/Auth/imp.php"]

IMAP is running, as you can see:
service courier-imap start
Starting Courier-IMAP server:
Starting imapd [ OK ]
Starting imap-ssl [ OK ]
Starting pop3 [ OK ]
Starting pop3-ssl [ OK ]

netstat -nap | grep :143
tcp 0 0 0.0.0.0:143 0.0.0.0:* LISTEN 13329/couriertcpd
tcp 0 0 ::ffff:187.1.143.13:80 ::ffff:187.91.60.166:1436 TIME_WAIT -


Anybody there has any idea?

Thanks in advance.
Rafael

Maybe this post will help: http://forum.parallels.com/showthread.php?t=105609
 
The thing is that webmail is opening fine.

I can open WEBMAIL on the browser, but login is not working though.

Any idea?
Thanks in advance.
Rafael
 
I found the solution!

Horde tries to connect using LOCALHOST, and my /etc/hosts file was wrong.

I fixed the /etc/hosts file and now everything is working properly!

Thanks guys
Rafael
 
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