• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue IMAP emails keep disappearing

E

elch

New Pleskian
We are experiencing difficulties with one of our email adresses, that is used with IMAP-accounts on several computers:

Mails get deleted after 2 weeks automatically, allthough none of the clients does have that setting.
The Inbox is unlimited, I can't find any setting for a maximum number of Mails.

The only explanation I can think of would be some kind of general setting somewhere within Plesk, but I do not know where to look..

Any suggestions?


Thank you, Elisabeth
 
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