ImunifyAV files frequently in update list while in reality the updates have been auto-installed

[Bitpalast]

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ImunifyAV files frequently in update list while in reality the updates have been auto-installed

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

18.0.69 #3
Alma 8 and 9

PROBLEM DESCRIPTION

Since the new Imunify extension replaced the old, Imunify files are very frequently shown in the list of files that need an update and in the corresponding "Updates for n packages" dashboard section. However, whenever you try to actually update these, the system responds all files are up to date. And they really are.

This happens across all of our servers, it's not a specific problem of one single machine.

STEPS TO REPRODUCE

Simply run a Plesk server with the new ImunifyAV extension for several days, wait on the next ImunifyAV update.

ACTUAL RESULT

Sometimes it installs silently, most of the time the updates are installed, yet they still appear in the list of files to update. But when you try to manually update the files, the system responds that no files need to be updated. Which is true.

EXPECTED RESULT

Do not show files in the list of updates or the dashboard section for system file updates when these have already been installed.

ANY ADDITIONAL INFORMATION

(DID NOT ANSWER QUESTION)

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[Sebahat.hadzhi]

Thank you for the report, Peter. We will check and follow up with more details.

 

[Sebahat.hadzhi]

Peter, just to let you know that I keep monitoring a test server with AlmaLinux 8.10, but thus far, I haven't reproduced the behavior. I disabled automatic updates, just to make sure I won't miss something, but so far everything looks up-to-date.



/usr/local/psa/admin/bin/autoinstaller --select-release-current --show-components also lists Imunify as up2date. If I am missing something here, please let me know. I will continue monitoring the server.

 

[Bitpalast]

During the past few weeks, the issue only occured for a file ai-bolt.*, but not for the other Imunify files. However, the files you show in your list are the ones that have shown up here frequently before. Let's wait a bit longer. Maybe there are simply no updates at this time.