Incorrect DNS zone parameters were specified Plesk 10.2

[si458]

Hi,

I have been having issues this past week with DNS records...

1 month ago we have Plesk 8, we then upgraded to Plesk 9, and then Upgraded to Plesk 10

we currently have plesk 10.2 installed running on centos 4.9 with PHP5

i cant seem to create a subscription, it just throws an error saying 'Internal Error' - LOT OF HELP THAT PLESK!!!

when looking around on the server, in /usr/local/psa/admin/log/panel.log it keeps saying

2011-12-14T19:31:20+00:00 CRIT (2): Smb_Exception: Unable to load object of type BsDomain with id=101: Unable to update domain data: Incorrect DNS zone parameters were specified.
file: /usr/local/psa/admin/smb/application/library/Smb/Plesk/Bridge/Domain.php
line: 54
code: 0

so i went into my 'DNS Templates Settings' and reset the template back to default, once it refreshed it displayed a message saying 'Warning: Incorrect DNS zone parameters were specified'

but when i try Turn off the DNS it displays 'Error: Incorrect DNS zone parameters were specified'

also creating a DNS record displays that message

i have tried deleteing all IPv6 stuff from the psa.recs and psa.recs_t but still no look

any ideas people?

Regards

Simon - Hestor Ltd

 

[IgorG]

Do you have additional errors like

Unable to update domain data: cObject::update() failed: Some fields are empty or contain an improper value. ('email' = 'xxxx@domain')

? The problem can be caused by incorrect admin's email address. Check it with

mysql> select * from misc where param='admin_email';
mysql> select cname, type, email from clients;

and try to correct it.

 

[si458]

hi, thanks for the reply,

i dont have additional information at all! the only error it says is 'Internal Error' NOTHING ELSE!!!

i did the mysql querys you suggested and all email address are fine?

the was a few blank, but went into each customer and entered one, tried again and still same error

Do you have additional errors like

? The problem can be caused by incorrect admin's email address. Check it with

and try to correct it.

 

[IgorG]

You can check DNS zone for domain with id=101 at least.

 

[si458]

You can check DNS zone for domain with id=101 at least.

the psa.dns_zone where id=101 is empty! cant find any 101 value...

but like i said before, i cant even change the DNS template in the settings,

cant remove any values and cant add any without getting the error, and cant even switch the dns template zone off

 

[si458]

hi,

i have some more info if its of any use to people,

i setup another plesk 10.2 server, ok running centos 5 not 4 but its close enough

i have compared all dns_ tables with one another and they are all the same and still have problems

i have even compared files like /etc/named.conf and the zone files in /var/named/run-root/var/ and still nothing

help plz somebody...