Install SSL certificate

[inCharge.co.uk]

I have purchased a certificate but can't install it because all the buttons in the Plesk 'Certificates' page are disabled.

I clicked 'Add', completed the form, then clicked 'Request' to generate a CSR, and used this to purchase a certificate. So far so good.

According to instructions at
http://download1.sw-soft.com/Plesk/...al/ch03s35.html : "You will be able to add the other certificate parts later on." but no can do.

Now when I go back to to that domain's certificate everything's disabled except the certificate name change 'Set' button.

I have 10 domains on one shared IP address but only one domain will have a certificate.

The certificate is from Comodo but although they have instructions for Plesk these are not clear and appear to be for Linux versions. When I asked about Plesk on Windows they sent a link to instructions on IIS
http://www.instantssl.com/ssl-certi...?currency=USD&region=North America&country=gb

But I'd rather use Plesk if possible.

Another problem is that Comodo certificates are chained and most Plesk instructions don't mention how to install a root certificate.

I've not used SSL before so my understanding is hazy which doesn't help. Any Ideas?

Cheers, Julian

 

[ashley]

Hi

Did you ever resolve this issue. I asked Plesk but 24 hours on its not going anywhere and its urgent.

Regards

 

[inCharge.co.uk]

I did have it working for a while on version 6.5 then it broke durng the upgrade to 7 and I didn't get around to fixing it.

The certificate needed to be installed at the Server/Certificates level, not at the domain/Cetificate level, because the IP address is shared with other domains. I'm not sure if you can still do this with 7 - that may be my current problem.

As far as Commodo certificates are concerned - I needed to paste 2 parts of the certificate into one box - although I can't remember which parts or which box as it's been a while.

Hope this helps

Cheers, Julian

 

[ashley]

Thanks for the reply

I tried installing at server level on exclusive ip but it doesnt like it. Everything still disabled. Maybe ill try again as i tried every which way but worth another go i guess.

Regards
Ashley

 

[inCharge.co.uk]

What's the certificate authority? Is it also Commodo?

 

[ashley]

Nope - Thawte

 

[inCharge.co.uk]

Hopefully it should be simpler to install then. Unfortunately sw-soft support insisted on setting it up for me instead of explaining how to do it, which is very annoying.

Note that one the certificate is installed, if the certificate is for www.domain.com then you must access the control panel at http://www.domain.com:8443 not http://domain.com:8443 or http://123.456.789:8443.

Good luck
Julian