Installation error

[keisko]

Hi,

I've removed old boost 1.33 and installed 1.39 via yum.. now, plesk wont work anymore because while yum removing the boost, it also removed psa.. I'm trying to re-install it via autoinstaller but now, I'm getting this error;

Downloading the file PSA_10.4.4/plesk-10.4.4-cos5-x86_64.inf3: 14%..20%..30%..40%..51%..60%..70%..80%..90%..100% done.
ERROR: The root element is named incorrectly in the file /root/parallels/PSA_10.4.4/plesk-10.4.4-cos5-x86_64.inf3
Not all packages were installed.
Please, contact product technical support.

how do I fix this? I've plesk 9.3.0 installed before, I want to install recent version of plesk with recent version php, mysql, boost, apache.

 

[keisko]

Anyone hear me?

 

[argonius]

here the same problem

hi,

have the same problem on actual debian 6....

greetz

 

[MichaelFindlay]

I am also getting this error with a Server running CentOS 5 64bit.

 

[MichaelFindlay]

This appears to have been fixed on the system I was doing it by upgrading to "9.5.4" then up to "10.0" and then up to "10.0.1" I then upgraded straight to "10.4.4".

 

[saraza]

Hi,

I'm getting the same error while upgrading from 10.2 to 10.4.4:

ERROR: The root element is named incorrectly in the file /root/parallels/PSA_10.4.4/plesk-10.4.4-cos5-x86_64.inf3
Not all packages were installed.
Please, contact product technical support

Any ideas what's wrong?

Thanks!

 

[argonius]

hi

same error here on debian 6 i386!!

fix needed!

 

[duno]

Problem was fixed @Debian5 + Plesk 9.5.4 through installing all available updates

/usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components

 

[clinton4]

Hi,

I got the same error message trying to install both Plesk Panel 9.5.4 and 10.4.4

I am running CentOS release 5.8 (Final) on a VPS.

How could i resolve this?

 

[alta]

Please make sure that you download the latest autoinstaller. If you upgrade Plesk from old Plesk version (less than Plesk 9.5.4), please download the latest autoinstaller using link http://www.parallels.com/download/plesk/ and launch Plesk upgrade using it. For example:
# ./parallels_installer_v3.12.0_build120601.16_os_CentOS_5_i386
then choose appropriate Plesk version to upgrade.