• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Question License is not activated - UTF-8 sequence too short

Andrey-An

New Pleskian
Hello!
Please tell me how to solve the problem with entering a license through the web interface. An error occurs - “xmlrpc error: UTF-8 sequence too short”. From the command line “plesk bin license --install A00F00-TM0Z07-xxxx-xxxx”. The error repeats “xmlrpc error: UTF-8 sequence too short / exit status 3” The license is not installed. PLESK is still blocked. Plesk installed on ubuntu 12.04 system
 
I suspect that the license file was downloaded with some errors and its body is distorted by some extraneous characters.
Contact support here if you can't figure it out yourself.
 
Back
Top