Long and short email name for pop3/imap connection

[JeromeA]

Hi

I migrate a plesk 8.6 server to an other plesk server 9.5.2
My customers can not login for pop3/imap with the short name webmaster, only with webmaster@domain.com
Is there a workaround. I can't find the option like in plesk 8.6
(my problem is not with horde but with mail client like outlook, outlook express, blackberry params, ...)

Thanks for your reply

 

[IgorG]

As far as I remember there really was a problem with short names in 9.5.1 version but it was completely fixed in 9.5.2

http://download1.parallels.com/Plesk/PPP9/rn/en-US/plesk-9.5.2-for-rpm-based-os.html#2

[-] After upgrade, Horde stops accepting short usernames (without the "@doman" part) bug is fixed.

But it is actual for Horde. Do you have any additional information about this problem? Logs, steps to reproduce, etc?

 

[JeromeA]

Thanks Igor four your reply

It works fine with Horde but my problem is with pop3/imap connection with email client like outlook, outlook express.
In ples 8.6, we have in mail server parameters the ability to choose wheter to allow the two options (webmaster or webmaster@domain.com) or only webmaster@domain.com
In 9.5.2, this option doesn't appear...

Thanks

 

[IgorG]

Check Use of short and full names is allowed option in mailsettings. But as I know it is actual only for Qmail but not for Postfix.

Details are here - http://download1.parallels.com/Plesk/PPP9/Doc/en-US/plesk-9.5-administrators-guide/59430.htm

 

[JeromeA]

OK
My install is with postfix
Is it possible to switch easily to Qmail ?

Thanks.

 

[IgorG]

http://kb.odin.com/en/5801