• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Mail password gone after restore

Webroy

Regular Pleskian
Webmasters,

I have had to restore a server from a backup after a crash. All went fine and the server was up and running within the hour. But then the problems came. My customers could not connect with their mailaccounts. When i change the password it all works fine again. Did i forget to restore a file where the passwords off the mailaccounts are? And which file is that?

Thanks for the answer.

It was a Centos 5 and plesk 9.5.2. server.
 
Hi

Try running as root

/usr/local/psa/admin/bin/mail_auth_view

It will show you the passwords stored in the mysql database for each email account. Maybe you are trying to use old passwords.
 
Back
Top