Mail Redirect and Smartermail Mail Forwarding

[Helen Pang]

Hi,

I noticed when I set the Mail Redirect or Mail Group in Plesk Panel, when I check in Smartermail Forwarding field, I saw some funny codes, the forwarded email address become something like this:

For e.g. I set the email account abc@domain.com to be forwarded to cde@domain.com, but instead of showing cde@domain.com, it shows below:

uhgibcikue0y@domain.com

And when customer send the email, the email will not reach the real email address, it'll show:

Failed Recipient: 06m9dybynzxd@domain.com
Reason: The recipient does not exist

Is anyone facing this as well?

Thanks.