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Maileenable stucks

ataab

Basic Pleskian
Hello,

We are running MailEnable Professional ver.6.02 with Pleask 10.4.4 on Windows 2008. It happens several times a day that inbound que start growing and no message is delivered to post offices. If we stop the "Plesk Control Panel" & "Plesk Management Service" the mails are delivered.

We found a related fix for plesk 9 here. http://kb.parallels.com/8271 but nothing for plesk 10.

Please suggest a solution.

Windows Error Log.
Log Name: Plesk
Source: MEMTA.EXE
Description:

The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\psamailfilterpipe
at (Con::ClientOverlappedPipe::create line 502)
at Mail Enable mail global filter(CPleskMEMTA::Execute line 141)
Execute file name: C:\PROGRA~2\PARALL~1\Plesk\MAILSE~1\MAILEN~1\BIN\MEMTA.EXE
 
We were able to resolve it (sort of) by making a batch file to stop and restart plesk management service.

make a batch file like this and schdule it to run every 6 hours or so, depending on how often your mail enable stucks.

-----------
@echo off
net stop plesksrv /y
net start plesksrv
-----------
 
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