• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Question Managing Service Plans for Resellers

Justin Buckkley

New Pleskian
Hello,

I'm trying to solve a problem I have, where I need to be able to assign a developer access to multiple customers - but as far as I know this isn't currently an option... unless you set them up as a reseller.

To work around this, I've created a reseller plan that doesn't allow for customer creation - which limits the developer/reseller to the customers I move to their account.

However, because I'm handling the billing, I want to maintain control of the subscriptions for these customers. I was able to duplicate my plans as reseller plans - however - I was wondering if there were any way to 'lock' these plans - to keep them from accidentally being changed from what they're being charged for? I'd love to be able to synchronize the admin plans to the reseller ones, but figure that's out of the question.

Thanks for any advice!
 
Back
Top