Message Submission 587 Auth not working

[bsass]

So just like many others and reading 20 plus threads about this issue I'm having the same issue that 99% of Plesk users seem to have.

I did an upgrade for 9.5.4 to 11.5 today, everything pretty smooth and great, only issue is I can't send email via port 587. I get the auth failed in outlook error. I was running PostFix on 9.5.4 just fine with 587. Post upgrade, I get the error. I can telnet and connect on port 587 just fine but when I try and send I get the following:

Task 'Sending' reported error (0x800CCC80) : 'None of the authentication methods supported by this client are supported by your server.'

Only thing I see when tailing the mail logs during the send process is:

Jan  8 19:30:04 server2 postfix/smtpd[23970]: connect from *.*.*.*
Jan  8 19:30:04 server2 postfix/smtpd[23970]: lost connection after EHLO from *.*.*.*
Jan  8 19:30:04 server2 postfix/smtpd[23970]: disconnect from *.*.*.*

I have tried disabling and re-enabling message submission, I have tried switching to Qmail and back to PostFix. I have tried running the mailchk program. Still nothing. Anyone else have some place to look for a fix?

I'm running 11.5.30 Update #28 on CentOS 5.10 (Final)

Thanks,
Bradley

 

[IgorG]

Could you please show me output of

# stat /var/lib/plesk/mail/auth

 

[bsass]

IgorG

[root@server2 var]# stat /var/lib/plesk/mail/auth
stat: cannot stat `/var/lib/plesk/mail/auth': No such file or directory
[root@server2 var]#

Bradley

 

[bsass]

Any idea of things to try to get this fixed?

Thanks

 

[bsass]

I found when using message submission and sending out port 587, I have to set SSL to Auto on the SMTP setting. Is there anyway to have it be SSL or plain?

Thanks

 

[bsass]

I was able to trace it back to the TLS enforcement on PostFix 2.8:

http://kb.parallels.com/en/114417