Migration assistent hangs

[TimPeeters]

I was trying to migrate some websites from another Plesk server (9.3) to my new 10.0.1 server. Size was approx. 10GB, over a 100mbit connection.

When I started the migration it got within a few minutes to 14% and said it was busy transferring the files. But after 3-4 hours it was still at 14%... In the meanwhile my Plesk 9.3 was not accessible...

 

[IgorG]

Do you have permanent or trial license installed on Plesk 10?

 

[TimPeeters]

The 9.3 is a permanent but the 10 is still a trial. Is it not possible to migrate to a trial?

 

[lhwparis]

i had same problem on my testserver the simple sollution was not enough disc space available in destination test-system. is there enough space on your destination system? it would be cool if the migration manager checks if enough space is available before starting the migration

 

[IgorG]

The 9.3 is a permanent but the 10 is still a trial. Is it not possible to migrate to a trial?

Did you request for receiving trial license or you use Plesk installed by default?

 

[TimPeeters]

I requested a 14 day trial a few days ago on your website.

What lhwparis says could be the problem too, since it stores the temp files in /usr and my / partition is only 10GB. I will try to change that to /var. Thanks for the advice!

 

[TimPeeters]

I created a folder /var/migration and used this as the folder for migration. But it seems like it's still the same, it almost immediately went to 14% and now it's stuck...

 

[lhwparis]

is plesk still responding? can you access :8443? if yes wait a little longer sometimes migration stucks a little. that plesk was not responing anymore was 100% the problem that you had not enough disc space. same on my system.

@Parallels: Pls let Migration Manager check disc space on temp partition before migrating!

 

[TimPeeters]

Yes! Both are responding now and it just went to 50%. Thanks!

 

[TimPeeters]

Hmm it's not all solved...

It said it was done for 100% but with errors, errors like these:

<object name="movemedia.be" type="domain"><object name="movemedia.be" type="hosting"><message code="ExecCmd::ExFailed" severity="error"><context>void plesk::ExecCmd::reportError() const</context><file>ExecCmd.cpp</file><line>49</line><text>Execution of /usr/local/psa/admin/plib/api-cli/domain.php --update movemedia.be -hosting true -hst_type phys -ip 109.70.5.201 -www-root httpdocs -webstat webalizer -login movemediabe -passwd failed with return code 1.
Stderr is
An error occurred during domain update: error in hosting updating: Kan hostinginstellingen niet bijwerken: system user update is failed: Unable to create system user: usermng: PAM password change failed: 24, Failed preliminary check by password service
</text></message></object><message code="ExecCmd::ExFailed" severity="error"><context>void plesk::ExecCmd::reportError() const</context><file>ExecCmd.cpp</file><line>49</line><text>Execution of /usr/local/psa/admin/plib/api-cli/domain.php --update movemedia.be -hosting true -hst_type phys -ip 109.70.5.201 -www-root httpdocs -login movemediabe -passwd failed with return code 1.
Stderr is
An error occurred during domain update: error in hosting updating: Kan hostinginstellingen niet bijwerken: system user update is failed: Unable to create system user: usermng: PAM password change failed: 24, Failed preliminary check by password service
</text></message><message code="FailedMailuserDeployment" severity="error"><context>virtual void plesk::tMailuserDeployer::act(xmlNode*) const</context><file>./mail_deploy.cpp</file><line>147</line><text>Failed deployment of mail user ***@******</text><message code="ExecCliGate::GateError" severity="error"><context>void plesk::CliExec::makePostRequest(const std::string&amp</context><file>./cmd_exec.cpp</file><line>160</line><text>Error during CLI Gate interface usage: transfer closed with outstanding read data remaining</text></message></message></object><object name="oldiesradio.be" type="domain"><message code="ExecCmd::ExFailed" severity="error"><context>void plesk::ExecCmd::reportError() const</context><file>ExecCmd.cpp</file><line>49</line><text>Execution of /usr/local/psa/admin/plib/api-cli/tomcat.php --update-service oldiesradio.be -status domadm failed with return code 1.
Stderr is
Tomcat support is not installed
</text></message></object>

Any idea what I am doing wrong now?

 

[IgorG]

Try to repair PAM system as it is described here http://kb.odin.com/en/1532

 

[TimPeeters]

Done that and tried again, but now I get this error:

<?xml version="1.0"?>
<execution-result status="error"><message code="InternalDtdValidationFailed" severity="error"><context>void plesk::validateSchema(plesk::tXmlDocument&amp;, const std::string&amp</context><file>./xml_parse.cpp</file><line>412</line><text>Failed validation of the document with its internal DTD. The errors are: Element 'clients': This element is not expected..</text></message></execution-result>

 

[IgorG]

Look at this thread http://forum.parallels.com/showthread.php?t=97203
Maybe it will help.