• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

MSI: Error! Critical action 'Creating PSA database...' has been failed:

D

Dong Hung

Guest
Hi there,
I try install Plesk 10.4.4 on windows 2003. But i have this problem. please help me, how to do?


Installation started in background
Determining the packages that need to be installed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/panel-management.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/plesk.msi:completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/panel-vhosts.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/plesk-backup.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/panel-desktop.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/awstats.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/mailenable.exe: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/bind.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/mysql-server-configurator.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/phpmyadmin.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/mylittleadmin.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/webalizer.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/mysql-odbc5.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/webmail.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/drweb.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/mssql-webadmin.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/plesk-migration-manager.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/stunnel.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/health-monitoring.msi: completed.
File downloading SITEBUILDER-WIN_10.4.4/dist-msi-Microsoft-2003-i386/sitebuilder.msi: completed.
File downloading BILLING-WIN_10.4.4/dist-msi-Microsoft-2003-i386/billing.msi: completed.
File downloading BILLING-WIN_10.4.4/dist-msi-Microsoft-2003-i386/billing-plugins.msi: completed.
File downloading BILLING-WIN_10.4.4/dist-msi-Microsoft-2003-i386/sso.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/php4.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/php5.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/php53.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/python.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/python-conf.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/perl.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/perl-conf.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/tomcat.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/java-sdk.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/java-jre.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/jm150010.cab: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/jp150010.cab: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/jz150010.cab: completed.
Starting installation of packages
installing Parallels Panel core components...
MSI: Error! Critical action 'Creating PSA database...' has been failed:
Failed to connect to database: Access denied for user 'admin'@'localhost' (using password: YES)
Failed to install 'C:\ParallelsInstaller\parallels\PANEL-WIN_10.4.4\dist-msi-Microsoft-2003-i386\plesk.msi': Fatal error during installation. (Error code 1603)
Error: Action sequence 'install: installing Parallels Panel core components...' of package 'plesk' has been failed with code 1603
Not all packages were installed.
Please, contact product technical support.

---------------------------------------------------------
Thanks
 
Attach Files log.
 

Attachments

  • parallels-installation-log.txt
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