No migration possible

[Chris_F]

Hello,

we have serveral suse linux rootserver with different plesk panels.

I want migrate to 10.4.4 but no success.

File: psadump.log Line 1 Col 0 1680 bytes 100%
[20533]: 19:36:21 INFO ------------------------------------------------------------
[20533]: 19:36:21 INFO Migration status reporting initialized.
[20533]: 19:36:21 INFO Status file: /usr/local/psa/PMM/rsessions/20111120203620620/dump-status.xml
[20533]: 19:36:21 INFO ------------------------------------------------------------
[20533]: 19:36:28 ERROR 381ef240-ad53-4079-8554-3f6672de3aff Unable to create dump:
at /usr/local/psa/PMM/agents/shared/Logging.pm line 84
Logging::error('Unable to create dump', 'fatal') called at /usr/local/psa/admin/bin/plesk_agent_manager line 6
48
main::__ANON__('Error::Simple=HASH(0x2331dc0)', 'SCALAR(0x1c44f80)') called at /usr/lib/perl5/vendor_perl/5.12
.1/Error.pm line 339
eval {...} called at /usr/lib/perl5/vendor_perl/5.12.1/Error.pm line 329
Error::subs::run_clauses('HASH(0x20f8740)', 'Can\'t use an undefined value as an ARRAY reference at /usr/l...'
, undef, 'ARRAY(0x20ff1e8)') called at /usr/lib/perl5/vendor_perl/5.12.1/Error.pm line 426
Error::subs::try('CODE(0x20f9510)', 'HASH(0x20f8740)') called at /usr/local/psa/admin/bin/plesk_agent_manager
line 650
main:erform('verbose', 0, 'split-size', undef, 'session-path', '/usr/local/psa/PMM/rsessions/201111202036206
20', 'all', 1, 'migration-mode', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1210
main::__ANON__() called at /usr/lib/perl5/vendor_perl/5.12.1/Error.pm line 408
eval {...} called at /usr/lib/perl5/vendor_perl/5.12.1/Error.pm line 407
Error::subs::try('CODE(0x8cac50)', 'HASH(0x8cadb8)') called at /usr/local/psa/admin/bin/plesk_agent_manager li
ne 1219
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1221


I tried to migrate from 10.0 and from 8.6.0 without success. Everytime the same error.

But I can migrate 8.6 to the server with 10.0.

Please help, we need to move accounts from the server urgent.

thanks

bye
chris

 

[IgorG]

I can recommend you following KB article http://kb.parallels.com/en/9679 that will help you to investigate problem more deeply and find a reason.

 

[Chris_F]

ok, thanks.
Should I upload here the .zip-file?

 

[IgorG]

You can send it to Support Team or investigate it by yourself. You can post it here too and maybe someone will help you to find a reason.

 

[Chris_F]

thanks.

can't find more, except the posted error message. :-/

 

[Chris_F]

found in restore_response the following:

<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>1000</errcode>
<errmsg>PHP Warning: XMLReader:pen(): Unable to open source data; File: /usr/local/psa/admin/plib/backup/Conflicts/Detector/Specifica
tionReader.php, Line: 211

Exception: PHP Warning: XMLReader:pen(): Unable to open source data; File: /usr/local/psa/admin/plib/backup/Conflicts/Detector/Specificat
ionReader.php, Line: 211

file: /usr/local/psa/admin/smb/application/library/Smb/Exception/Syntax.php
line: 55
code: 0
trace: #0 [internal function]: Smb_Exception_Syntax::handleError(2, 'XMLReader:pen...', '/usr/local/psa/...', 211, Array)
#1 /usr/local/psa/admin/plib/backup/Conflicts/Detector/SpecificationReader.php(211): XMLReader-&gt;open('/usr/local/psa/...')
#2 /usr/local/psa/admin/plib/backup/Conflicts/Detector/SpecificationReader.php(51): SpecificationReader-&gt;readStructure()
#3 /usr/local/psa/admin/plib/backup/Conflicts/Detector/ConflictDetector.php(88): SpecificationReader-&gt;__construct('plesk-info', Object(R
esourcesDescriptionDoc), '/usr/local/psa/...', Object(SOfRCollection))
#4 /usr/local/psa/admin/plib/backup/Conflicts/ConflictsRunner.php(55): ConflictDetector-&gt;detectConflicts()
#5 /usr/local/psa/admin/plib/backup/Conflicts/Runner.php(13): ConflictsRunner::run(Array)
#6 {main}

PHP Warning: XMLReader::read(): Load Data before trying to read; File: /usr/local/psa/admin/plib/backup/Conflicts/Detector/SpecificationRea
der.php, Line: 213

Exception: PHP Warning: XMLReader::read(): Load Data before trying to read; File: /usr/local/psa/admin/plib/backup/Conflicts/Detector/Speci
ficationReader.php, Line: 213

file: /usr/local/psa/admin/smb/application/library/Smb/Exception/Syntax.php
line: 55
code: 0
trace: #0 [internal function]: Smb_Exception_Syntax::handleError(2, 'XMLReader::read...', '/usr/local/psa/...', 213, Array)
#1 /usr/local/psa/admin/plib/backup/Conflicts/Detector/SpecificationReader.php(213): XMLReader-&gt;read()
#2 /usr/local/psa/admin/plib/backup/Conflicts/Detector/SpecificationReader.php(51): SpecificationReader-&gt;readStructure()
#3 /usr/local/psa/admin/plib/backup/Conflicts/Detector/ConflictDetector.php(88): SpecificationReader-&gt;__construct('plesk-info', Object(R
esourcesDescriptionDoc), '/usr/local/psa/...', Object(SOfRCollection))
#4 /usr/local/psa/admin/plib/backup/Conflicts/ConflictsRunner.php(55): ConflictDetector-&gt;detectConflicts()
#5 /usr/local/psa/admin/plib/backup/Conflicts/Runner.php(13): ConflictsRunner::run(Array)
#6 {main}

PHP Fatal error: Call to a member function getGuid() on a non-object in /usr/local/psa/admin/plib/backup/Conflicts/Detector/ConflictDetect
or.php on line 96
</errmsg>
<data>
<task-id>900</task-id>
</data>
</response>

 

[Chris_F]

No idea?

its a plesk panel specific problem, I think

 

[Chris_F]

I solved it!

I found out, that perl-DBD-MySQL is needed.
Described at this base article: http://kb.parallels.com/112342

I installed it, and know its running!