Not able to add database

[Vincentosef]

Hi,
I managed to retrieve the Database option but I can only edit or create user, not the database itself.
I tried following this doc but without success.

Adding and Removing Database Servers

In addition to the database server(s) hosted on the Plesk server itself, you can also register remote database servers hosted elsewhere. Once a remote database server is registered in Plesk, it can be used to host databases for any domain in Plesk.

docs.plesk.com

BR

 

[Bitpalast]

You can only add an external database server when you are logged in as "admin" to Plesk. Then go to "Tools & Settings" > "Database Servers".

 

[Vincentosef]

Hi,
Same issue from the admin panel .

 

[Bitpalast]

You are not in Tools & Settings > Database Servers.

Are you sure that your question is about using an external database server? Or are you rather asking why you cannot add a database to your subscription account? In the latter case check the service plan that it supports databases.

 

[Kaspar]

@Vincentosef it looks like you have reseller access to Plesk. You'll need full administrator access to manage databases. Contact your provider for help.