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Not your normal Plesk License Key Defferal Email

E

ElviCities

Guest
It's getting close to the time that my Plesk license key automatically updates. It is about 10 days away. I am using Plesk 8.3. Set to renew June 8th, expire the 18th.
Today I began to see these emails:

------------
There were problems while trying to update your Plesk key.
Plesk will continue trying.
Details:

Server response: License key is not prolongated yet
-----------

My ports/firewall allows connections properly to 5224 and ka.swsoft.com isn't blocked.

Anyone else run into this? Should I be worried?

Edited to add: in my key_update_log I see the following:
[Fri Jun 6 01:14:03 2008] Result: 2(Temporary error)
[Fri Jun 6 01:14:03 2008] Desc: Server response: License key is not prolongated yet
 
I have the same problem. I keep getting email like this :
There were problems while trying to update your Plesk key.
Plesk will continue trying.
Details:

Server response: License key is not prolongated yet

All connections are allowed properly to ka.swsoft.com on port 5224

Is it temporary failure ?
 
Yeah... Sorry I didn't follow up. It will correct itself within 24 hours. You'll then be able to retrieve your key.. I think this is Plesk speak for "Your updated license isn't ready yet".
 
Ok Thanks for your reply.
I will have an eye on the key update when it will reach the expiration date
 
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