• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Onyx upgrade issue health monitor

DeltaFox2211

New Pleskian
Dear all

After i upgraded to plesk Onyx i have encounterd a problem with the health monitor.

I get the following Error

{"status":"error","statusMessages":[{"status":"error","class":"","content":"rrdtool execution failed: ERROR: No DS called 'value' in '\/usr\/local\/psa\/var\/health\/data\/localhost\/df\/df-root.rrd'

Actually i have no idea how and why this error appears maybe i someone knows how to deal with this

Thanks
 
Try to rebuild this file /usr/local/psa/var/health/data/localhost/df/df-root.rrd with following steps:

# /etc/init.d/sw-collectd stop
# mv /usr/local/psa/var/health/data/localhost/df/df-root.rrd /root/
# /etc/init.d/sw-collectd start

If it not help, try to reinstall Health Monitor with

# plesk installer --select-release-current --remove-component health-monitor
# plesk installer --select-release-current --install-component health-monitor
 
Thanks Igor!

We had to basically do that with all the files in the /df/ folder by running:

# /etc/init.d/sw-collectd stop
# tar -cvzf /root/df_backup.tgz /usr/local/psa/var/health/data/localhost/df/df-root.rrd/*
# rm -rf /usr/local/psa/var/health/data/localhost/df/df-root.rrd/*
# /etc/init.d/sw-collectd start

That fixed it up.
 
Turns out I was wrong about this. After removing those files, disk monitoring is simply disabled entirely -- there's no "Disk" option showing in the Plesk Server Health Monitor any longer.

I tried restarting Plesk services and reinstalling the health monitor like this:

# plesk installer --select-release-current --remove-component health-monitor
# plesk installer --select-release-current --install-component health-monitor

I tried backing up and removing the entire 'localhost' folder, which seemed like it worked in that upon restart of sw-collectd the localhost folder was recreated, however then not only was missing Disk but Network too! Only Services, Memory, and CPU were left. And still no disks! So I restored the old config.

Then I noticed the `df` command was throwing errors about named / bind mounts and found this thread: https://talk.plesk.com/threads/solved-problem-health-monitor-server.336118/ which says to unmount the bad named mounts like this:

# umount /var/named/chroot/etc/named.rfc1912.zones
# umount /var/named/chroot/etc/named.iscdlv.key
# umount /var/named/chroot/etc/named.root.key

I did so, then used the "Detect Hardware Changes" button and now everything is back!
 
Back
Top