/opt/psa/PMM/tmp disk full

[Julien]

Plesk temporary folder to store full backup before uploading to my FTP is on my boot partition, which has only 7 GB of free space. Every day it fills up the partition and Plesk crashes.

 

[IgorG]

You can specify another location for temp backup files in /etc/psa/psa.conf file. Check DUMP_D and DUMP_TMP_D variables there.

 

[Julien]

# Backups directory
DUMP_D /var/lib/psa/dumps
DUMP_TMP_D /tmp

I don't know to which path /tmp is related, is there any symlink here?

 

[UFHH01]

Hi Julien,

pls. note, that we don't know your current system configurations and can't guess your partition management. It is actually not really relevant, how you mounted "/tmp" on your system, it is just clear, that you have insufficient space for the backup - procedure at "/tmp", why @IgorG suggested, to define another location for "DUMP_D" and "DUMP_TMP_D", so that Plesk doesn't crash any more during the procedure. I guess, that it is only "/tmp", which is mounted on your boot partition, so I recommend for example:

DUMP_TMP_D /var/lib/psa/tmp​

AFTER you created the folder with the command:

mkdir -p /var/lib/psa/tmp​

Note, that the two locations "DUMP_D" and "DUMP_TMP_D" may be located anywhere on your system, at all available partitions.

 

[Julien]

Hello, I did as you suggested, now, there is no more backup done. No error displayed on plesk panel. If I launch the backup manually, the task is completing, then there is no new backup file, and no error message. Here is the content of the email sent :


Task was created by server server with guid (a1144bcc-a1e8-4d01-b412-e8a365bc53cf)
Creation date is: 2016-May-14 16:11:27

Task status is: success
Dump full name is:


As you can see,. there is no dump name.

 

[UFHH01]

Hi Julien,

if the log ( "/usr/local/psa/PMM/sessions/<session>/psadump.log" ) doesn't have any decent information for you, what might cause your current issue, please consider to read and follow:

How to enable debug mode for Parallels Plesk Panel backup operations ( KB - article 113956 )​

 

[Julien]

OK, then I've done many tests, and the problem is fixed for local backup, but not with personal FTP backup.

It seems that there is a problem with the new directory set for DUMP_TMP_D /var/lib/psa/tmp

If it's set by default : /tmp, then the Personal FTP backup is uploaded.
If it's set on /var/lib/psa/tmp, then I've got this error message :

Can not create temporary file with the template '/var/lib/psa/tmp/repo_transport_tmp_uZI1so': No such file or directory.

/var/lib/psa/tmp owner is psaadm/psaadm and drwxr-xr-x

 

[UFHH01]

Hi Julien,

did you at least try to chmod the new "/var/lib/psa/tmp" to 777 so that read and write permissions are globally set?

 

[Julien]

Hi UFHH01, already done, as mentioned :

/var/lib/psa/tmp owner is psaadm/psaadm and drwxr-xr-x

 

[UFHH01]

Hi Julien,

pls. correct the user/group - permissions to "root/root", and pls. use "chmod 1777".