Ask tech support for help on a problem. Ha that's funny. I have solved almost every plesk issue on my own without customer support because they can never put their finger on whats wrong and the second they run out of answers I don't hear anything from them and then I'm told to purchase support. It is totally rediculous.
The slow interface as far as I can tell is due to PLesk's interaction with MSSQL server, if you are running the psa on it. I am a .net developer so I need 2.0 and dotnetnuke 4+ and MSSQL running for customers. Plesk runs rediculously slow in general when using MSSQL. This has to be a known issue and support of the psa running mssql should not have been advertised or even an option if it was buggy.
I don't think I'll be with plesk after december anyway. I am already switching my other servers to dotnetpanel. They answer questions right away and have way better pricing and support.
I actually have a cold fusion backend that I programed that smashes plesk on speed and most its features, but CF is pricey for multiple servers, so we tried to look elsewhere.
Unfortunately Plesk was a big dissapointment to many of my customers. I will admit that when plesk works it's a great app. It is just to unstable and easily screwed up, mainly because I think it tries to take too much control of the apps it manages and doesn't keep up enough with the new versions of those apps.
Sorry to rant to everyone, but I think voicing these things help the community and maybe will help swsoft to see the frustration of many of their customers. They are getting a very very bad name in amongst the admins I work with. Maybe one day when SWSoft releases a properly running app that was beta tested with real world admins I will return, I just can't take anymore chances with my company, my customers, and most of all my livelyhood.
DUKom2
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