Parallels Panel key update deferral notification

[kadoudal]

I received this email notification...
however I already modified the iptables to allow ftp over port 5224

iptables -L
Chain INPUT (policy ACCEPT)
target prot opt source destination
ACCEPT tcp -- anywhere ka.parallels.com tcp dpt:5224
ACCEPT tcp -- anywhere ka.parallels.com tcp dpt:5224

Chain FORWARD (policy ACCEPT)
target prot opt source destination

Chain OUTPUT (policy ACCEPT)
target prot opt source destination
ACCEPT tcp -- anywhere ka.parallels.com tcp dpt:5224
ACCEPT tcp -- anywhere ka.parallels.com tcp dpt:5224


cat /etc/sysconfig/iptables
# Generated by iptables-save v1.3.5 on Sun Mar 13 07:56:01 2011
*filter
:INPUT ACCEPT [62581243:65915175133]
:FORWARD ACCEPT [0:0]
:OUTPUT ACCEPT [34434805:33018606916]
-A INPUT -d 64.131.90.38 -p tcp -m tcp --dport 5224 -j ACCEPT
-A INPUT -d 64.131.90.38 -p tcp -m tcp --dport 5224 -j ACCEPT
-A OUTPUT -d 64.131.90.38 -p tcp -m tcp --dport 5224 -j ACCEPT
-A OUTPUT -d 64.131.90.38 -p tcp -m tcp --dport 5224 -j ACCEPT
COMMIT

but running nmap -v -sV localhost -p 5224

Starting Nmap 4.85BETA5 ( http://nmap.org ) at 2011-03-13 08:04 UTC
……
PORT STATE SERVICE VERSION
5224/tcp closed unknown

the port doesn't seem to be open ... did I miss anything else ??

 

[IgorG]

Check it first - http://kb.odin.com/en/391

 

[kadoudal]

updating now .. without any modification !!

after checking again the iptables with a Centos system guru ... nothing was wrong ..
and this morning I tried again ( manual update) and...
the update was performed correctly ..

so :

1- there was something wrong the Plesk server (for licence update...)
2- the message is ( as many time) not informative at all..... as the customer doesn't know if something is wrong on his client side or something is wrong on the server side....

this process should be improved to avoid wasting time....