• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Parallels Panel pre-upgrade checking has reported the problems. How to solve?

CharnchonL

New Pleskian
Trying to upgrade from 11.0.9 to 11.5.30 online, we have encountered this error at .../examine.html. How do we solve them?

Parallels Panel pre-upgrade checking...
'systeminfo' is not recognized as an internal or external command,

operable program or batch file.

'REG' is not recognized as an internal or external command,

operable program or batch file.

'REG' is not recognized as an internal or external command,

operable program or batch file.

'REG' is not recognized as an internal or external command,

operable program or batch file.

'REG' is not recognized as an internal or external command,

operable program or batch file.

'REG' is not recognized as an internal or external command,

operable program or batch file.

'hostname' is not recognized as an internal or external command,

operable program or batch file.

FATAL_ERROR: Command: hostname returns:
Hostname is not defined and configured. Unable to get hostname. Server should have properly configured hostname and it should be resolved locally.
 
What is the problem with this explanation and solution:
Hostname is not defined and configured. Unable to get hostname. Server should have properly configured hostname and it should be resolved locally.
?

Fix for
'REG' is not recognized as an internal or external command,
can be easily googled...
 
Last edited:
Hostname is actually defined but Plesk said it wasn't defined. That's the problem.

Sorry I didn't find the solution when I googled. Maybe I was looking for the error specifically for Plesk Windows. Can you lighten me the path?
 
Back
Top