• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

PHP Fatal error: Unable to start psakey module in Unknown on line 0

Y

youp

Guest
i have move a VPS openvz with plesk from one server to another ( tar -cvf xxx or rync ),
after migration psa does not work on new server :

/etc/init.d/psa start
Starting xinetd service... done
Starting named service... done
Starting mysqld service... done
Starting qmail service... done
Starting courier-imap service... done
Starting postgresql service... done
Starting psa-spamassassin service... not installed
Starting Plesk... failed
Starting drwebd service... failed

/usr/local/psa/admin/bin/httpsd
Your license key is intended for use in Virtuozzo environment only.
PHP Fatal error: Unable to start psakey module in Unknown on line 0


./bin/keyinfo.sh
Your license key is intended for use in Virtuozzo environment only.
PHP Fatal error: Unable to start psakey module in Unknown on line 0

if i restart the vps on old server it's work fine :(

someone known what to check ?

best regards
 
Hi,

Did you move it to other openvz server, to Virtuozzo server or to physical server?
In any case I would recommend contacting Parallels sales team to clarify about restriction on the license key you are trying to use.

One more thing you can try is running the command:
/usr/local/psa/admin/bin/keymng --install --source-file=/usr/local/psa/tmp/psa.key

you can also try running the command and specifyng path to license key file instead of /usr/local/psa/tmp/psa.key
 
it's migration to another openvz server ...

your command /usr/local/psa/admin/bin/keymng --install --source-file=/usr/local/psa/tmp/psa.key work to install default license , but it does not work with "pay license", i think psa does not detect openvz server :(

thanks you for your help
best regards
 
Back
Top