• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

PHP scripts & crons 500 Internal Server Error after a while

npapazoglou

New Pleskian
Hi,
my vps works fine. My sites run fast, my plesk 11 works fine.
But when I run scripts such a mass email tool (php via browser) that needs more time until finish I get a 500 Internal Server Error afte a while.
I have the same problem when I try to run a php cron (php page via browser).
I've tried to added more memory and time limits for the relative hosting plan, but it did not help. I had no any difference.

My VPS (4 cores - 2G ram) runs Ubuntu 12.04.3 LTS with Plesk 11 (11.5.30 Update #28, last updated at Jan 4).
I use the default plesk settings for the PHP. I run also the NginX (but I had the problem also before I started use the NginX).
The defalt PHP settins is with FastCGI as I see.

I appreciate any help.

Regards,
Nicholas
 
Hi, thanks for your reply.
I see in /var/log/apache2/error.log

[Sat Jan 04 17:16:06 2014] [warn] mod_fcgid: process 25553 graceful kill fail, sending SIGKILL
[Sat Jan 04 20:45:49 2014] [warn] mod_fcgid: process 26482 graceful kill fail, sending SIGKILL

Regards,
Nicholas
 
Back
Top