Plesk 10.3.1 update errors

[SR-NET]

Hi,

I have the following error log which suggests that I contact support :

The Plesk version is 10.3.1 on a dedicated server.

=======================================================================================
Unable to execute autoinstaller: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 11%..27%..35%..40%..54%..61%..72%..82%..91%..100% was finished.
File downloading ppsmbe.inf3: 59%..100% was finished.
File downloading sitebuilder.inf3: 87%..100% was finished.
File downloading sso.inf3: 100% was finished.
File downloading setemplates.inf3: 100% was finished.
File downloading pp-sitebuilder.inf3: 34%..50%..80%..100% was finished.
File downloading billing.inf3: 17%..44%..75%..93%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
File downloading nginx.inf3: 100% was finished.
Checking for installed packages...
File downloading PSA_10.3.1/plesk-10.3.1-ubt10.04-x86_64.inf3: 25%..37%..56%..75%..94%..100% was finished.
File downloading PSA_10.3.1/plesk-patches-10.3.1-ubt10.04-x86_64.inf3: 12%..26%..31%..42%..52%..61%..72%..83%..90%..100% was finished.
File downloading SITEBUILDER_10.3.0/sitebuilder-10.3.0-deball-all.inf3: 100% was finished.
File downloading BILLING_10.3.0/billing-10.3.0-deball-all.inf3: 100% was finished.
Synchronizing the Debian APT package index files...
Hit http://ftp.free.fr lucid Release.gpg
Hit http://ftp.free.fr lucid-updates Release.gpg
Hit http://ftp.free.fr lucid Release
Hit http://ftp.free.fr lucid-updates Release
Hit http://ftp.free.fr lucid/main Packages
Hit http://ftp.free.fr lucid/restricted Packages
Hit http://ftp.free.fr lucid/universe Packages
Hit http://ftp.free.fr lucid/multiverse Packages
Hit http://ftp.free.fr lucid-updates/main Packages
Hit http://ftp.free.fr lucid-updates/restricted Packages
Hit http://ftp.free.fr lucid-updates/universe Packages
Hit http://ftp.free.fr lucid-updates/multiverse Packages
Hit http://security.ubuntu.com lucid-security Release.gpg
Hit http://security.ubuntu.com lucid-security Release
Hit http://security.ubuntu.com lucid-security/main Packages
Hit http://security.ubuntu.com lucid-security/restricted Packages
Hit http://security.ubuntu.com lucid-security/universe Packages
Hit http://security.ubuntu.com lucid-security/multiverse Packages
Ign http://autoinstall.plesk.com lucid Release.gpg
Ign http://autoinstall.plesk.com all Release.gpg
Ign http://autoinstall.plesk.com all Release.gpg
Ign http://autoinstall.plesk.com lucid Release
Ign http://autoinstall.plesk.com all Release
Ign http://autoinstall.plesk.com all Release
Hit http://autoinstall.plesk.com lucid/all Packages
Ign http://autoinstall.plesk.com all/all Packages
Ign http://autoinstall.plesk.com all/all Packages
Ign http://autoinstall.plesk.com all/all Packages
Ign http://autoinstall.plesk.com all/all Packages
Hit http://autoinstall.plesk.com all/all Packages
Hit http://autoinstall.plesk.com all/all Packages
Reading package lists...
Warning: not connected 'universe' repository section
Warning: not connected 'multiverse' repository section
Detecting installed product components.
Gathering information about installed license key...
Checking whether the package dependencies are resolved.
E: Broken packages
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
php5: Depends: libapache2-mod-php5 (>= 5.3.2-1ubuntu4.18) but it is not going to be installed or
libapache2-mod-php5filter (>= 5.3.2-1ubuntu4.18) but it is not going to be installed or
php5-cgi (>= 5.3.2-1ubuntu4.18) but 5.3.2-1ubuntu4.11 is to be installed
Depends: php5-common (>= 5.3.2-1ubuntu4.18) but 5.3.2-1ubuntu4.11 is to be installed

---------------------- `apt-get` output ---X---
Collecting error details into log file...
Synchronizing the Debian APT package index files...

ERROR: Installation will not continue
Not all packages were installed.
Please, contact product technical support.

=======================================================================================

Could someone please help me resolve this issue ?

Thanks !

Best regards,
Suresh

 

[SR-NET]

Any ideas ? Anyone ? Thanks.