• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Plesk 10 - daily bug

CerdanS

Basic Pleskian
PLESK10 - Daily bug - Registry.xml -> SOLVED

Hi everybody & IGOR,

I have PLESK 10 on UBUNTU 64...

I got the classical error : "ERROR: SWKeyExFatalError - error: Cannot open file..."

I fix it via this command : chown psaadm:swkey-data /etc/sw/keys/registry.xml

AND IT WORKS > UNTIL daily system update at 06:50 aprox, then the rights for file :

/etc/sw/keys/registry.xml backs to root:swkey-data, and users are unable to connect...

I tried look on each file, but I'm lost, every single day I have to SSH / and give psaadm:swkey-data to the registry.xml.


Any idea (please) ?
 
Last edited:
Make sure that psaadm is a member of swkey-data group:

# id psaadm
uid=500(psaadm) gid=500(psaadm) groups=500(psaadm),501(swkey-data),503(psaserv),505(psasb)
 
Maybe the users "root" and "psaadm" must be in same group or somewhere like that ?

Can someone (please) post his "/etc/group" file so I can take a look (for plesk10 on linux), I looked on my other PLESK, 8.3 but not comparable... because I tried so many things, I'm not sure for that...

Except this problem everything works perfect (once I give daily psaadm to registry.xml).

Thanks for any kind of help.
 
Make sure that psaadm is a member of swkey-data group:

Hi Igor,

Here it is :

uid=1001(psaadm) gid=1001(psaadm) groups=1001(psaadm),1004(psaserv)

Added it via : vim /etc/group :

> Added : swkey-data:x:1002:psaadm

and id psaadm =

uid=1001(psaadm) gid=1001(psaadm) groups=1001(psaadm),1002(swkey-data),1004(psaserv)

And it seems IT WORKS :)

THANKS A LOT IGOR (from Belgrade, Serbia).

[ SOLVED ]
 
Last edited:
Back
Top