Plesk 11 can't install Applications

[pr3dLn]

Hi at all,
i have the following Problem with a Plesk 11 installation on a Debian 6 Server.

Everytime i try to install a Application at the Plesk Panel i get the following, not very informative, error.

Error: Installation of WordPress at http://xxxxxx/wordpress failed. Non-zero exit status returned by script. Output stream: 'Segmentation fault 0 '.

the log says (/usr/local/psa/admin/logs)

2013-03-01T21:49:08+01:00 ERR (3): Response from sappmng in stderr: TmpFile autoclean failed: No such file or dire$

2013-03-01T21:49:10+01:00 ERR (3): Exception: Segmentation fault
0

2013-03-01T21:49:10+01:00 ERR (3): Script execution failed: Segmentation fault
0

2013-03-01T21:49:10+01:00 ERR (3): Exception: Segmentation fault


2013-03-01T21:49:10+01:00 ERR (3): Script execution failed: Segmentation fault

anyone have a idea what this is?

 

[pr3dLn]

anybody?

 

[Dmitriy S]

not very informative, error

Well, you can increase verbose level:
Add the following lines to /usr/local/psa/admin/conf/panel.ini:
[log]
priority = 7

and check again the following logs:
/usr/local/psa/admin/logs/panel.log
/var/log/sw-cp-server/error_log

 

[pr3dLn]

Hey,
thanks for your hint, but i have allready solved the problem. I had to update ioncube and zend guard loader and load them in the same ini file.

The problem is with the load of ioncube and Zend Guard Loader. To fix it edit the file:
/etc/php5/conf.d/ioncube-loader-5.3.ini
And add the line:
zend_extension=/usr/local/lib/zend/ZendGuardLoader.so
Below the line
zend_extension=/usr/lib/php5/20090626/ioncube_loader_lin_5.3.so
(I asume you install ZendGuardLoader.so in /usr/local/lib/zend path)
Then restart apache
/etc/init.d/apache2 restart
And done!

 

[Dmitriy S]

Very good. Thanks for solution.