• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Plesk 11.x how to add ip addresses to the whitelist

A

arturocivit

New Pleskian
Hi there, first post, long time lurker and today I'm an officially registered user.

I'm having some kind of issue but not sure (just finding my way and learning how to use plesk), the thing is, we want to send a newsletter email for all the company employees, we are using doppler because of a location and language thing (based in Argentina where an important part of the company operation is located), so when we are ready to send the newsletter it says that all recipients are bouncing, asked to droppler support and they say the problem comes from plesk, because it needs to have their ip addresses into the whitelist. So, went to plesk, selected the domain where the bounced email addresses are (dlbgroup.com) but from there I don't know where to go, I don't want to do something wrong or delete something accidentally, so wondering if you more seasoned and experienced guys can give me a help on where to upload this CSV file to the right whitelist place.

Thanks so much!

Arturo
 
Jayson said:
Tools & Settings -> Mail Server Settings -> Whitelist

Have you tried here?
Click to expand...



Hi there Jayson, thanks a lot, yes, been there, but on that tab I have a link that says add network but then I don't have an option to upload the CSV file, so not sure where else to go.

Thanks so much!
 
You must log in or register to reply here.

Similar threads

E
Issue How to whitelist IP address in New plesk 18.0.6
Replies
9
Views
1K
exploremalaysia
E
M
Resolved Plesk Email Security Pro: No access to individual Blacklist/Whitelist/Filter sensitivity - Button is Missing since
Replies
2
Views
781
mcac
M
F
Issue SOGo - emails sent from webmail, both manually created and autoresponder/vacation/out-of-office, are rejected. They miss spf, dkim, dmarc, everything
Replies
1
Views
416
Farfalk
F
F
Question Whitelisting IPs in Firewall > How to include our dynamic IP?
Replies
1
Views
1K
scsa20
scsa20
Tim Clarke
Issue Problems with recidive jail
Replies
3
Views
2K
La Linea
L
Back
Top