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Plesk 12.0.18 update fail

Marco_R

New Pleskian
Hello,

latest update fail; can you help ?

Regards,

Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components [4] => --include-components-from-class [5] => vendor=parallels [6] => --include-components-from-class [7] => patched ) Details: Doing restart of Parallels Installer... File downloading products.inf3: 71%..100% was finished. File downloading plesk.inf3: 10%..20%..30%..40%..50%..61%..70%..80%..90%..100% was finished. File downloading ppsmbe.inf3: 28%..39%..59%..80%..100% was finished. File downloading sitebuilder.inf3: 10%..35%..48%..74%..100% was finished. File downloading sso.inf3: 10%..37%..51%..78%..100% was finished. File downloading setemplates.inf3: 19%..69%..100% was finished. File downloading pp-sitebuilder.inf3: 11%..20%..31%..40%..52%..61%..70%..81%..90%..100% was finished. File downloading billing.inf3: 11%..20%..31%..40%..52%..61%..72%..81%..90%..100% was finished. File downloading mysql.inf3: 17%..61%..100% was finished. File downloading apache.inf3: 35%..100% was finished. File downloading nginx.inf3: 15%..20%..31%..42%..53%..64%..75%..86%..100% was finished. File downloading php70.inf3: 43%..100% was finished. File downloading php56.inf3: 32%..100% was finished. File downloading php55.inf3: 32%..100% was finished. File downloading php54.inf3: 31%..100% was finished. File downloading php53.inf3: 32%..100% was finished. File downloading php52.inf3: 32%..100% was finished. File downloading pmm.inf3: 32%..100% was finished. Checking for installed packages... File downloading PSA_12.0.18/plesk-12.0.18-cos6-x86_64.inf3: 11%..20%..32%..40%..53%..61%..73%..81%..90%..100% was finished. File downloading PSA_12.0.18/plesk-patches-12.0.18-cos6-x86_64.inf3: 11%..20%..31%..40%..51%..61%..70%..81%..91%..100% was finished. File downloading SITEBUILDER_12.0.7/sitebuilder-12.0.7-rhall-all.inf3: 24%..87%..100% was finished. File downloading BILLING_12.0.18/billing-12.0.18-rhall-all.inf3: 72%..100% was finished. File downloading NGINX_1.9.4/nginx-1.9.4-cos6-x86_64.inf3: 72%..100% was finished. File downloading PHP_5.6.17/php56-5.6.17-cos6-x86_64.plesk12.inf3: ERROR: Failed to download the package http://autoinstall.plesk.com/PHP_5.6.17/php56-5.6.17-cos6-x86_64.plesk12.inf3: The requested URL returned error: 404 Not all packages were installed. Please try installing packages again later. Please resolve this issue and try installing the packages again. If you cannot resolve the issue on your own, contact product technical support for assistance.
 
Marco,

Unfortunately Plesk sometimes has glitches when micro (and major) updates are pushed out. We saw a number of these with the partial release of MU 75 which was fixed shortly afterwards.

The quickest path to resolve it is to SSH into your server and run the following command (CentOS):

/usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

Sit back, relax, and MU 75 will be downloaded/applied. Hopefully the contents of the update will be posted soon (http://download1.parallels.com/Ples...arallels-plesk-12.0-for-linux-change-log.html) but if you're curious you can take a look at the files being updated to see what it pertains to.

Good luck!
 
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