Plesk 12.5.30 can not start after Spamassassin installation

[AlvaroG]

Hello, I have installed Spamassassin from extensions upgrade panel but installation hangs and now Plesk can not start.

The panel login returns a "504 Gateway Time-out" error and /usr/local/psa/admin/sbin/autoinstaller hangs at

$ tail -f /var/log/plesk/install/autoinstaller3.log
Ign http://autoinstall.plesk.com trusty/all Translation-es
Ign http://autoinstall.plesk.com trusty/all Translation-en
Ign http://autoinstall.plesk.com trusty/all Translation-es
Ign http://autoinstall.plesk.com trusty/all Translation-en
Ign http://autoinstall.plesk.com trusty/all Translation-es
Fetched 65.9 kB in 47s (1388 B/s)
Reading package lists...
autoinstaller: read output of apt-cache policy
[2016-03-07 17:53:59.294691] repository: Get brief packages info for all sources
[2016-03-07 17:53:59.294780] Checking for installed in extension catalog packages

autoinstaller resources usage is very very low (about 0.7% CPU and 0.3% RAM).

Also these are the processes executed now:

$ ps -ef | grep psa
postfix 870 1 0 13:13 ? 00:00:00 /usr/lib/plesk-9.0/psa-pc-remote -p inet:12768@127.0.0.1 -P /run/psa-pc-remote.pid -u postfix -g popuser
psaadm 3968 1175 0 16:58 ? 00:00:00 sw-engine-fpm: pool plesk
root 5048 3981 0 17:53 pts/0 00:00:07 /usr/local/psa/admin/sbin/autoinstaller
root 5147 5048 0 17:53 pts/0 00:00:00 sh -c /usr/local/psa/bin/extension --get-xml-info heavy-metal-skin
root 5148 5147 0 17:53 pts/0 00:00:00 /usr/bin/sw-engine -c /opt/psa/admin/conf/php.ini /usr/local/psa/bin/extension --get-xml-info heavy-metal-skin
psaadm 5397 1175 0 18:07 ? 00:00:00 sw-engine-fpm: pool plesk

$ ps -ef | grep sw
root 1175 1 0 13:13 ? 00:00:00 sw-engine-fpm: master process (/etc/sw-engine/sw-engine-fpm.conf)
root 1244 1 0 13:13 ? 00:00:00 sw-cp-server: master process /usr/sbin/sw-cp-serverd
sw-cp-s+ 1245 1244 0 13:13 ? 00:00:00 sw-cp-server: worker process
psaadm 3968 1175 0 16:58 ? 00:00:00 sw-engine-fpm: pool plesk
root 5148 5147 0 17:53 pts/0 00:00:00 /usr/bin/sw-engine -c /opt/psa/admin/conf/php.ini /usr/local/psa/bin/extension --get-xml-info heavy-metal-skin
psaadm 5397 1175 0 18:07 ? 00:00:00 sw-engine-fpm: pool plesk

$ ps -ef | grep plesk
postfix 870 1 0 13:13 ? 00:00:00 /usr/lib/plesk-9.0/psa-pc-remote -p inet:12768@127.0.0.1 -P /run/psa-pc-remote.pid -u postfix -g popuser
psaadm 3968 1175 0 16:58 ? 00:00:00 sw-engine-fpm: pool plesk
psaadm 5397 1175 0 18:07 ? 00:00:00 sw-engine-fpm: pool plesk

How can I fix this Plesk problem?

Thanks a lot.
Lito.

 

[AlvaroG]

Using plesk installer --select-release-current --reinstall-patch --upgrade-installed-components I get the same result, hangs at "Checking for installed in extension catalog packages".

 

[webbymaster]

has someone fixed that? i think its not related to spamassassin. i installed the newest plesk panel update and had this problems to reach plesk panel now