• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Plesk 9.5.3 issue on windows 2008 server

When we are trying to create any domain or when we are trying to reconfigure any domain we get the following error:

C:\Program Files (x86)\Parallels\Plesk\admin\bin>websrvmng.exe --reconfigure-vhost --vhost-name=test.com
External component has thrown an exception.
In IIS7NativeProvider module
Exception type: System.Runtime.InteropServices.SEHException
at _CxxThrowException(Void* , _s__ThrowInfo* )
at ServerManagerFactory.getHttpRedirectSection(String location)
at IIS7ServerManager.getSitesInfo(IIS7ServerManager* , list<WebSiteInfo\,std::allocator<WebSiteInfo> >* sitesInfo)

while adding the error is as follow:

Failed domain creation: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=mohammadzikrullahsiddiqui.com" failed: External component has thrown an exception.
In IIS7NativeProvider module
Exception type: System.Runtime.InteropServices.SEHException
at _CxxThrowException(Void* , _s__ThrowInfo* )
at ServerManagerFactory.getHttpRedirectSection(String location)
at IIS7ServerManager.getSitesInfo(IIS7ServerManager* , list* sitesInfo)
---------------------- Debug Info -------------------------------
0: DomainPropertiesUIPointer.php:284
DomainPropertiesUIPointer->accessItem_create(string 'POST')
1: DomainPropertiesUIPointer.php:62
DomainPropertiesUIPointer->accessItem(string 'POST', NULL null)
2: UIPointer.php:601
UIPointer->access(string 'POST')
3: plesk.php:43


This is happening after plesk 9.5.3 upgrade.
 
I have fixed the issue to my own. Do you have IIS6 or IIS 7. IF IIS 7 is there then you will see there will be site called SITE_<site_ID> just delete those and you will be able to fix this.
 
same error here with 9.5.3.

(Dristi Technologies: i did not understand your solution, could you explain what you did exactly please? i mean where and what did you delete?)
 
Isuue fixed

I received the following error initially while trying to reconfigure a domain.

-------------------
C:\>"%plesk_bin%\websrvmng.exe" --reconfigure-vhost --vhost-name=test123.com
External component has thrown an exception.
In IIS7NativeProvider module
Exception type: System.Runtime.InteropServices.SEHException
at _CxxThrowException(Void* , _s__ThrowInfo* )
at ServerManagerFactory.getHttpRedirectSection(String location)
at IIS7ServerManager.getSitesInfo(IIS7ServerManager* , list<WebSiteInfo\,std:
:allocator<WebSiteInfo> >* sitesInfo)
-------------------

Open IIS, expand sites.

In my case, I found an entry "SITE_*****" under sites which was stopped. I was not able to delete it directly from IIS. I used the following command to remove the entry from IIS.

-------------------
C:\> cd %systemroot%\System32\inetsrv
C:\Windows\System32\inetsrv>APPCMD delete site SITE_*****
SITE object "SITE_*****" deleted
-------------------

Then, I tried to reconfigure/add/remove the domain and I was able to do it successfully.

-------------------
C:\>"%plesk_bin%\websrvmng.exe" --reconfigure-vhost --vhost-name=test123.com
C:\>
-------------------

Hope this helps :)
 
I received the following error initially while trying to reconfigure a domain.

-------------------
C:\>"%plesk_bin%\websrvmng.exe" --reconfigure-vhost --vhost-name=test123.com
External component has thrown an exception.
In IIS7NativeProvider module
Exception type: System.Runtime.InteropServices.SEHException
at _CxxThrowException(Void* , _s__ThrowInfo* )
at ServerManagerFactory.getHttpRedirectSection(String location)
at IIS7ServerManager.getSitesInfo(IIS7ServerManager* , list<WebSiteInfo\,std:
:allocator<WebSiteInfo> >* sitesInfo)
-------------------

Open IIS, expand sites.

In my case, I found an entry "SITE_*****" under sites which was stopped. I was not able to delete it directly from IIS. I used the following command to remove the entry from IIS.

-------------------
C:\> cd %systemroot%\System32\inetsrv
C:\Windows\System32\inetsrv>APPCMD delete site SITE_*****
SITE object "SITE_*****" deleted
-------------------

Then, I tried to reconfigure/add/remove the domain and I was able to do it successfully.

-------------------
C:\>"%plesk_bin%\websrvmng.exe" --reconfigure-vhost --vhost-name=test123.com
C:\>
-------------------

Hope this helps :)


I got that error too, but either trying to create a new domain or reconfiguring, it did not matter.

Failed domain creation: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=test123.com" failed: External component has thrown an exception.
In IIS7NativeProvider module
Exception type: System.Runtime.InteropServices.SEHException
at _CxxThrowException(Void* , _s__ThrowInfo* )
at ServerManagerFactory.getHttpRedirectSection(String location)
at IIS7ServerManager.getSitesInfo(IIS7ServerManager* , list<WebSiteInfo\,std::allocator<WebSiteInfo> >* sitesInfo)
---------------------- Debug Info -------------------------------
0: DomainPropertiesUIPointer.php:284
DomainPropertiesUIPointer->accessItem_create(string 'POST')
1: DomainPropertiesUIPointer.php:62
DomainPropertiesUIPointer->accessItem(string 'POST', NULL null)
2: UIPointer.php:601
UIPointer->access(string 'POST')
3: plesk.php:43

So I wonder, is there anythign else I should try?
 
Removing SITE_* entries corrected this error for me too. Are these entries created by Plesk for some reason? Any idea?
 
Back
Top