• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Plesk Admin Account Locked out

R

Renovan

Guest
Hi,

I forgot my admin password and tried a couple of times. In the end my admin login to the control panel is locked. How do I reset it? Please advice. Thanks.
 
How to contact the support team?

i have same problem here after the last update.
I've submited the formmail in support resources and still waiting (since last friday).
I'still havent access to my plesk pannel.
Please help me.
 
Plesk lock a account if you try to connect with multiple failed attempts.
You get a "Access Denied" warning message when you try to login with locked account even though you have a correct password.

The lockout table manage this in PSA database.

You can easily remove the entries of this lockout table by opening PSA database.

Regards,
 
Last edited by a moderator:
Back
Top