Question Plesk automated Updates not working

[hostingprimus]

On all machines I have activated the option to install Plesk updates automatically.
However it does not seem to work. Whilst system package updates are installed on a regular basis, Plesk Obsidian still remains the "old" version.
For example an May, 28. I've manually updated to Version 18.0.35 #2. Today the updater "says" last check for updates on July 27. and still Plesk is not updated to 18.0.37 or at least 18.0.36.
Is that a bug or a feature?

 

[Monty]

New Plesk versions (example 18.0.35 -> 18.0.36) are not installed right after they are released. It may take 1-2 weeks until your system will be updated, depending on your settings (see Plesk Obsidian Auto-Updates – the Beginning of a Short Releases Era )

However, you should at least be on version 18.0.36 by now as this was released beginning of June.

What is your exact OS version? What do you see in /var/log/plesk/install/autoinstaller3.log ?

 

[hostingprimus]

Thanks for the fast reply

OS: Linux, vendor CentOS, version 7.9.2009, arch x86_64, environment vz

Full log file is attached.

Interesting seems the following in the autoinstaller log file as it mentions that 18.0.35 is used and that 18.0.37 ist newest:

[2021-07-27 02:20:29.385354] (update package names cache)
[2021-07-27 02:20:29.385635] Release PLESK_18_0_37 is actual
[2021-07-27 02:20:29.385668] Release PLESK_18_0_37 is minor upgrade (stay on current license key)
[2021-07-27 02:20:29.385707] Release PLESK_18_0_36 is actual
[2021-07-27 02:20:29.385731] Release PLESK_18_0_36 is minor upgrade (stay on current license key)
[2021-07-27 02:20:29.385763] Release PLESK_18_0_35 is actual
[2021-07-27 02:20:29.385785] Release PLESK_18_0_35 is currently installed
[2021-07-27 02:20:29.386062] Release PPSMBE_10_2_0 contains no any build for this OS
[2021-07-27 02:20:29.386094] Release PPSMBE_10_1_0 contains no any build for this OS
[2021-07-27 02:20:29.386127] Release PPSMBE_10_0_0 contains no any build for this OS
[2021-07-27 02:20:29.386162] Release SB_4_5_0 contains no any build for this OS
[2021-07-27 02:20:29.386204] Release SSO_2_0 contains no any build for this OS
[2021-07-27 02:20:29.386240] Release SSO_2_1 contains no any build for this OS

Plesk Installer 3.35.1 (revision a588fd177ec5) started at (timezone CET) Tue Jul 27 02:20:28 2021
Command line arguments: /usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --show-releases --enable-xml-output --branch release,stable

[2021-07-27 02:20:28.268779] SourceUrl: original source url is Index of /
[2021-07-27 02:20:28.268796] SourceUrl: fixed url is Index of /
[2021-07-27 02:20:28.269180] Try to find rcfile...
[2021-07-27 02:20:28.269218] Autoinstaller found rcfile at /root/.autoinstallerrc
[2021-07-27 02:20:28.269262] Option from rc file:: 'SSL_PROTOCOLS' = 'TLSv1.2'
[2021-07-27 02:20:28.269287] Option from rc file:: 'SSL_CIPHERS' = 'ECDHE-ECDSA-CHACHA20-POLY1305:ECDHE-RSA-CHACHA20-POLY1305:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-RSA-AES256-GCM-SHA384HE-RSA-AES128-GCM-SHA256HE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-AES128-SHA256:ECDHE-RSA-AES128-SHA256:ECDHE-ECDSA-AES128-SHA:ECDHE-RSA-AES256-SHA384:ECDHE-RSA-AES128-SHA:ECDHE-ECDSA-AES256-SHA384:ECDHE-ECDSA-AES256-SHA:ECDHE-RSA-AES256-SHAHE-RSA-AES128-SHA256HE-RSA-AES128-SHAHE-RSA-AES256-SHA256HE-RSA-AES256-SHA:ECDHE-ECDSA-DES-CBC3-SHA:ECDHE-RSA-DES-CBC3-SHA:EDH-RSA-DES-CBC3-SHA:AES128-GCM-SHA256:AES256-GCM-SHA384:AES128-SHA256:AES256-SHA256:AES128-SHA:AES256-SHAES-CBC3-SHA:!DSS'
[2021-07-27 02:20:28.269304] Option from rc file:: 'SSL_CIPHER_SERVER_PREFERENCE' = 'yes'
[2021-07-27 02:20:28.269333] Read component settings from /root/.autoinstaller/options.ini
[2021-07-27 02:20:28.269613] Got OS name Linux, vendor CentOS, version 7.9.2009, arch x86_64, environment vz
[2021-07-27 02:20:28.269971] Warning: Failed to attach to cgroup /sys/fs/cgroup/systemd/user/root/tasks, installer might be unexpectedly killed later by the system
[2021-07-27 02:20:28.270307] Warning: Failed to attach to cgroup /sys/fs/cgroup/cpu/tasks, installer might be unexpectedly killed later by the system
[2021-07-27 02:20:28.270368] Warning: Failed to attach to cgroup /sys/fs/cgroup/cpuacct/tasks, installer might be unexpectedly killed later by the system
[2021-07-27 02:20:28.272360] SourceUrl: original source url is Index of /
[2021-07-27 02:20:28.272424] SourceUrl: fixed url is Index of /
[2021-07-27 02:20:28.272471] FileFetcher new object: target_dir=/root/parallels/, main_source_url=Index of /
[2021-07-27 02:20:28.272561] FileFetcher: get file (~empty)/products.inf3
[2021-07-27 02:20:28.275011] Downloading file products.inf3: 0%
[2021-07-27 02:20:28.283287] Downloading file products.inf3: 100% was finished.
[2021-07-27 02:20:28.283852] FileFetcher: get file (~empty)/pool/PSA_18.0.37_6535/release.inf3
[2021-07-27 02:20:28.283937] Downloading file pool/PSA_18.0.37_6535/release.inf3: 0%
[2021-07-27 02:20:28.291855] Downloading file pool/PSA_18.0.37_6535/release.inf3: 100% was finished.
[2021-07-27 02:20:28.292333] In release PLESK_0_0_0 no builds
[2021-07-27 02:20:28.292488] FileFetcher: get file (~empty)/pool/PSA_18.0.36_6324/release.inf3
[2021-07-27 02:20:28.292558] Downloading file pool/PSA_18.0.36_6324/release.inf3: 0%
[2021-07-27 02:20:28.300160] Downloading file pool/PSA_18.0.36_6324/release.inf3: 100% was finished.
[2021-07-27 02:20:28.300495] In release PLESK_0_0_0 no builds
[2021-07-27 02:20:28.300588] FileFetcher: get file (~empty)/pool/PSA_18.0.35_6216/release.inf3
[2021-07-27 02:20:28.300636] Downloading file pool/PSA_18.0.35_6216/release.inf3: 0%
[2021-07-27 02:20:28.308054] Downloading file pool/PSA_18.0.35_6216/release.inf3: 100% was finished.
[2021-07-27 02:20:28.308374] In release PLESK_0_0_0 no builds
[2021-07-27 02:20:28.308478] FileFetcher: get file (~empty)/pool/PSA_18.0.34_5691/release.inf3
[2021-07-27 02:20:28.308532] Downloading file pool/PSA_18.0.34_5691/release.inf3: 0%
[2021-07-27 02:20:28.316127] Downloading file pool/PSA_18.0.34_5691/release.inf3: 100% was finished.
[2021-07-27 02:20:28.316554] In release PLESK_0_0_0 no builds
[2021-07-27 02:20:28.316649] FileFetcher: get file (~empty)/pool/PSA_18.0.33_5467/release.inf3
[2021-07-27 02:20:28.316697] Downloading file pool/PSA_18.0.33_5467/release.inf3: 0%
[2021-07-27 02:20:28.324294] Downloading file pool/PSA_18.0.33_5467/release.inf3: 100% was finished.
[2021-07-27 02:20:28.324630] In release PLESK_0_0_0 no builds
[2021-07-27 02:20:28.324726] FileFetcher: get file (~empty)/pool/PSA_18.0.32_4963/release.inf3
[2021-07-27 02:20:28.324773] Downloading file pool/PSA_18.0.32_4963/release.inf3: 0%
[2021-07-27 02:20:28.332503] Downloading file pool/PSA_18.0.32_4963/release.inf3: 100% was finished.
[2021-07-27 02:20:28.332793] In release PLESK_0_0_0 no builds
[2021-07-27 02:20:28.332885] FileFetcher: get file (~empty)/pool/PSA_18.0.31_4832/release.inf3
[2021-07-27 02:20:28.332931] Downloading file pool/PSA_18.0.31_4832/release.inf3: 0%
[2021-07-27 02:20:28.340412] Downloading file pool/PSA_18.0.31_4832/release.inf3: 100% was finished.
[2021-07-27 02:20:28.340850] In release PLESK_0_0_0 no builds
[2021-07-27 02:20:28.341005] FileFetcher: get file (~empty)/pool/PSA_18.0.30_4729/release.inf3
[2021-07-27 02:20:28.341077] Downloading file pool/PSA_18.0.30_4729/release.inf3: 0%
[2021-07-27 02:20:28.348839] Downloading file pool/PSA_18.0.30_4729/release.inf3: 100% was finished.
[2021-07-27 02:20:28.349321] In release PLESK_0_0_0 no builds

 

[Monty]

I don't really see anything wrong here. Maybe somebody else has a clue?
Note: It took about 4 weeks until all my servers were auto-updated to 18.0.36 so this is quite in line with Why Plesk Obsidian is not updated automatically?

Maybe you give it another couple of days and check again if any of your servers were updated in the meantime?

And can you confirm you didn't add any custom configuration in panel.ini in the [updates] section? (Reference: Plesk Updates)

 

[hostingprimus]

I can confirm that no changes were made in the [updates] section within the panel.ini

I'll give it another few days and see what happens