plesk backup failed - dumb error

[myfamad86521]

plesk backup failed - dump error

Hi,

I am doing a plesk backup but during the backup process i receive this error message:

Item has already been added. Key in dictionary: "username@domainnameabc.com"
key being added: "username@domainnameabc.com"


Plesk backup still failed even after i diselect the domain name from the list.

i am using plesk 7.5 on windows

Please advise.

 

[skills@]

has anybody found a solution for this ? i am having the same problem, i apologize for posting in the wrong place but i have to get some backups done

 

[DmitryT]

Most probably this issue is related to Plesk database inconsistency. Try to login to MySQL and correct database recoreds in the following way:

mysql> SELECT * from psa.sa_conf where mailname like = 'username@domainnameabc.com';

This query should return a several records with the same value 'mailname'. You should remove duplicate records manually:

mysql> delete from psa.sa_conf where id = 'id_of duplicate record';

Do not forget to left the original record in this table as this is the only one that should not be erased