• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

Issue Plesk Email Security Pro - "Used antivirus: None"

c0m

Basic Pleskian
On the screen at Settings -> Mail Server Settings ( :8443/plesk/server/mail/ ) - the heading "Antivirus settings".

When the Plesk Email Security Pro extension is purchased and installed, which includes ClamAV anti-virus, the above Plesk setting page still says "Used Antivirus: None" which is incorrect as the Plesk Email Security page ( :8443/modules/email-security/index.php/) lists ClamAV as "RUNNING".

When Plesk Email Security Pro is active, there should be a message on the Mail Server Settings screen that ClamAV is active.

plesk-used-antivirus.png
 
Back
Top