Plesk fails to start : missing shared library

[stevendegroote]

Since a few days I'm unable to access my plesk control panel as it greets me with an error.

/opt/psa/admin/bin/packagemng: error while loading shared libraries: libmariadb.so.1: cannot open shared object file: No such file or directory
                                                                      done
root@web2:/opt/psa/admin/bin# /opt/psa/admin/bin/packagemng: error while loading shared libraries: libmariadb.so.1: cannot open shared object file: No such file or directory

I'm not entirely sure what happened, because I didn't to any upgrade in the meantime.

Anyway, I was hoping that this could be easily fixed. Any suggestions?
(note that I have never used mariadb, only apache2, mysql and php5)

Thanks!

 

[abdi]

http://forum.parallels.com/showthread.php?290571-ERROR-Service_Agent_Exception

 

[stevendegroote]

Indeed, debian7, but I do have the sw-mariadb-client package installed.
Where should this so file be?

I am sure that after my debian upgrade and update to Plesk11.5, all worked perfectly.
I do believe since then I did an apt-get clean or something, this may be the cause... but obviously I'm not sure what that did exactly anymore.

 

[Nikolay.]

I am sure that after my debian upgrade

What were the previous Debian versions?

 

[stevendegroote]

Debian 6.0.7 and plesk 11.0
I did a dist-upgrade and plesk was upgraded through the web interface.

 

[Nikolay.]

Sorry to break it to you, but performing dist-upgrade is not supported by Plesk.

You might be able to repair (or break even worse) your installation via:

# plesk installer --select-release-current --skip-cleanup --show-components >/dev/null && apt-get update && apt-get dist-upgrade && plesk installer install-all-updates

If something is still off after that, try running bootstrapper.sh repair.

Alternative to all of this is manually finding problem reasons and installing proper package versions.

 

[stevendegroote]

I ran the installer as you suggested, it downloaded 90MB of additional stuff.
After that plesk was running again, although in the web it said I needed to repair the panel, which I did.

Now everything runs smoothly again.

Thanks for the help!

 

[Nikolay.]

You're welcome! Glad it didn't break your installation