• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Question Plesk Obsidian Ubuntu - Unable to connect with FTP

I

IDSGmbH

New Pleskian
Hello,

first of all iam new to Plesk.
I have small problem with my Plesk FTP Configuration. I created the root user for my domain that can connect via SFTP Server, then i created a second user for my customer.
With that FTP-Account i am not able to connect. In my FileZilla i get the 20 second inactivity timeout error. I already checked some solutions.
The service is running.
lsof -i tcp:21 gives me this.

COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
xinetd 25793 root 5u IPv6 103439589 0t0 TCP *:ftp (LISTEN)

I tried to disable the Firewall, but iam not able to connect.

I am using Ubuntu 18.04 with Plesk Obsidian 18.0.26.

Thanks in advance
 
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