Issue Plesk Onyx Wordpress wrongly shows all plugins as inactive

[josie333]

Plesk Onyx
Version 17.0.17 Update #12

CentOS 6.8 (Final)‬

Wordpress 4.71

Multisite:


Plesk Wordpress manager shows all Wordpress plugins as inactive, but they are of course active and working.
Is this a known issue?

 

[josie333]

It seems as if Plesk only recognises the status of Wordpress plugins if Wordpress is installed via the Plesk interface.

The Synchronize facility makes no difference to a manually installed Wordpress instance.

 

[Janko1000]

Plesk recognises normally all Plugins and the Status not only if it installed via Plesk.... but we have the same Issue if Multisite installed.

 

[josie333]

Thank you for confirming the issue Janko1000

 

[josie333]

Despite a small update to the Wordpress Toolkit this issue remain unresolved

Is this the correct place to be asking about these problems or is there another platform to make Plesk Devs aware of problems with Plesk?

 

[Bitpalast]

It is the correct place, but please apply this: https://talk.plesk.com/threads/please-follow-this-template-if-you-believe-that-found-a-bug.339636/

 

[josie333]

Thank you for your reply, I believe I covered all of the steps in your bug report template in my first post in this thread

 

[josie333]

That is now 2 months and still no Toolkit that works properly

Please advise

 

[josie333]

Almost a year with the same problem

Version now

CentOS 6.9 (Final)‬
Product Plesk Onyx
Version 17.5.3 Update #40,

 

[MarkM]

Plesk does not officially support multisite WordPress installations. Plesk WordPress Toolkit manages only plugins for the main site of WordPress Multisite.

You can vote on this feature; WordPress plugins status for multisite instances

 

[josie333]

Thank you for your reply

The problem exists with the main sites

Please advise

 

[Janko1000]

Did you have the Redis Pugin installed?

 

[josie333]

Thank you for your reply

No, I do not have that plugin installed.