Plesk, Outlook 2010 and IMAP trouble

[swemp]

Hello !

I've got some trouble using the version 11 of Plesk Power Panel (Linux).

When I use the default settings of plesk mail server (relaying via smtp) I can't send E-Mails, when I turn on relaying via POP3 after SMTP - then I can send mails, but Outook 2010 doesn't retrieve new mails automatically. I have to click on each e-mail account for retrieving new e-mails. The error message is:

Servererror: "554 5.7.1 <myname.myname@domain.com>: Relay access denied"'

And, yes. I have used google and bing for help...

Any suggestions?

Greetings,

Martin

 

[64bithost]

Hi Martin,

I am having the same problem. See my post

 

[IgorG]

Check the relaying setting in the server-wide mail preferences( Tools & Settings -> Mail Server Settings) and ensure that "authorization is required" check-box is enabled.

Kindly cross-check the issue with the article http://kb.parallels.com/en/1394

 

[abdi]

Hi Martin,

I am having the same problem. See my post

Make sure you are authenticating to your 'outgoing' mail server and not the incoming, and may I also suggest you enable Mail submission through Tools & Settings -> Mail, then in outlook change the default SMTP port from 25 to 587.